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  1. Lost your PRESTO card? If you have a PRESTO account, learn how to report it lost, stolen or damaged, and transfer its balance, passes, and settings to another card.

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  2. Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.

  3. Here’s the step-by-step of how to report a lost card: 1. Go to prestocard.ca and sign-in to your account. 2. Click on the card you lost. 3. Click on ‘Report Lost Card.’ 4. Choose the option...

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    • PRESTO
  4. Find answers to all your questions about creating and managing your PRESTO account. Discover the benefits of registering your PRESTO card and how it can improve your transit experience.

  5. If a card is lost, stolen or damaged and has been registered, log into your account at prestocard.ca, click on Report Now and read the instructions. Alternatively, you can call PRESTO at 1-877-378-6123 to report the card lost or stolen. While online or speaking with PRESTO, you can choose to order a replacement card for $6.

  6. Seeing as you're asking theoretically, it's best to be proactive about this. Step 1: Head to https://www.prestocard.ca/en/ and sign up for an account. Now that you've done that, register the card you have and attach it to your new account. Step 2: Spend $6 and buy another Presto card.

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  8. Apr 1, 2020 · If you commence your PRESTO card replacement process online, you can transfer your balance if you meet the following conditions: If the replacement card is already activated in the PRESTO system. If the card is without a “My PRESTO Account”. If the card does not have a transit pass loaded.

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