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- If your PRESTO card wasn’t registered to an account when it was lost, stolen or damaged, you can’t cancel your card or transfer your balance. This includes PRESTO in Mobile Wallet cards. Create a PRESTO account and add your card to it to protect your balance.
www.prestocard.ca/en/about/report-lost-card
Lost your PRESTO card? If you have a PRESTO account, learn how to report it lost, stolen or damaged, and transfer its balance, passes, and settings to another card.
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Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
Find answers to all your questions about creating and managing your PRESTO account. Discover the benefits of registering your PRESTO card and how it can improve your transit experience.
If a card is lost, stolen or damaged and has been registered, log into your account at prestocard.ca, click on Report Now and read the instructions. Alternatively, you can call PRESTO at 1-877-378-6123 to report the card lost or stolen. While online or speaking with PRESTO, you can choose to order a replacement card for $6.
Dec 12, 2022 · In the past, riders had to buy a new card – online or in-person at select locations - but today, riders have the option to use a spare PRESTO card (unregistered or already registered to your account) to transfer funds, passes and settings from the lost card.
Jun 23, 2024 · What do I do if I lose my PRESTO card? Report it lost as soon as possible to protect your balance. You can do this online, through the app chat, or by phone. How do I track my PRESTO card? Unfortunately, you cannot track a lost PRESTO card. Can you use PRESTO without a card? Yes, you can use PRESTO with a virtual card added to Google Wallet.
People also ask
What if my Presto card is lost or stolen?
How do I cancel my Presto card?
How do I recover my Presto card?
Can I use a spare Presto card?
Where can I buy a new Presto card?
Can I transfer my card balance from a cancelled Presto card?
Follow the steps below if you do have an online PRESTO account and wants to transfer card balance or transit pass from lost card to a new replacement card: 1. Buy a new replacement Presto card "In-Person" at Presto fare vending machine, shoppers Drugmart, customer service desk (Subway stations).