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  1. If your PRESTO card wasn’t registered to an account when it was lost, stolen or damaged, you cant cancel your card or transfer your balance. This includes PRESTO in Mobile Wallet cards. Create a PRESTO account and add your card to it to protect your balance.

  2. Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.

  3. Here’s the step-by-step of how to report a lost card: 1. Go to prestocard.ca and sign-in to your account. 2. Click on the card you lost. 3. Click on ‘Report Lost Card.’ 4. Choose the option ...

    • 3 min
    • 53.9K
    • PRESTO
  4. Seeing as you're asking theoretically, it's best to be proactive about this. Step 1: Head to https://www.prestocard.ca/en/ and sign up for an account. Now that you've done that, register the card you have and attach it to your new account. Step 2: Spend $6 and buy another Presto card.

  5. If your physical PRESTO card is ever lost or stolen, you can cancel it and transfer funds to another physical PRESTO card.

  6. Has your PRESTO card been lost or stolen? Find out how to report a lost card, and how to transfer your balance and details to a new card in this video.

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  8. If your card is ever lost or stolen, your funds are protected. You can also review your card activity and set up Autoload and Autorenew to have funds or transit passes automatically added to your card.

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