Search results
If your PRESTO card wasn’t registered to an account when it was lost, stolen or damaged, you can’t cancel your card or transfer your balance. This includes PRESTO in Mobile Wallet cards. Create a PRESTO account and add your card to it to protect your balance.
- Contact Us
Have a question or need some help with PRESTO? Get in touch...
- Buying a Physical PRESTO card
Balance Protection. If your physical PRESTO card is ever...
- Contact Us
Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
Seeing as you're asking theoretically, it's best to be proactive about this. Step 1: Head to https://www.prestocard.ca/en/ and sign up for an account. Now that you've done that, register the card you have and attach it to your new account. Step 2: Spend $6 and buy another Presto card.
Balance Protection. If your physical PRESTO card is ever lost or stolen, you can cancel it and transfer funds to another physical PRESTO card. Autoload/Autorenew. Add funds instantly and automatically whenever your balance falls below a set amount. Add passes automatically every month.
Here’s the step-by-step of how to report a lost card: 1. Go to prestocard.ca and sign-in to your account. 2. Click on the card you lost. 3. Click on ‘Report Lost Card.’ 4. Choose the option ...
- 3 min
- 53.9K
- PRESTO
If your card is ever lost or stolen, the money can be transferred to a replacement card. Using a PRESTO card simplifies fare payments. No more cash, paper tickets or passes to worry about. Plus, you can use it across 11 transit agencies in the Greater Toronto and Hamilton Area (GTHA) and Ottawa area.
People also ask
What if my Presto card is lost or stolen?
Can I cancel my Presto card?
What are the benefits of a Presto card?
Can I transfer my card balance from a cancelled Presto card?
How does Presto work?
Can a Presto card be loaded with a pass?
If your card is ever lost or stolen, your funds are protected. You can also review your card activity and set up Autoload and Autorenew to have funds or transit passes automatically added to your card.