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If your PRESTO card wasn’t registered to an account when it was lost, stolen or damaged, you can’t cancel your card or transfer your balance. This includes PRESTO in Mobile Wallet cards. Create a PRESTO account and add your card to it to protect your balance.
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Have a question or need some help with PRESTO? Get in touch...
- FAQs Overview
Welcome to our Frequently Asked Questions page! Here, you'll...
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Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
Seeing as you're asking theoretically, it's best to be proactive about this. Step 1: Head to https://www.prestocard.ca/en/ and sign up for an account. Now that you've done that, register the card you have and attach it to your new account. Step 2: Spend $6 and buy another Presto card.
Here’s the step-by-step of how to report a lost card: 1. Go to prestocard.ca and sign-in to your account. 2. Click on the card you lost. 3. Click on ‘Report Lost Card.’ 4. Choose the option ...
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- PRESTO
Welcome to our Frequently Asked Questions page! Here, you'll find answers to some of the most common questions about our PRESTO products and services.
Has your PRESTO card been lost or stolen? Find out how to report a lost card, and how to transfer your balance and details to a new card in this video.
People also ask
What if my Presto card is lost or stolen?
Can I cancel my Presto card?
What are the benefits of a Presto card?
Can I transfer my card balance from a cancelled Presto card?
How does Presto work?
Where can I buy a replacement Presto card?
If your card is ever lost or stolen, the money can be transferred to a replacement card. Using a PRESTO card simplifies fare payments. No more cash, paper tickets or passes to worry about.