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  1. If your PRESTO card wasn’t registered to an account when it was lost, stolen or damaged, you cant cancel your card or transfer your balance. This includes PRESTO in Mobile Wallet cards. Create a PRESTO account and add your card to it to protect your balance.

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  2. Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.

  3. Seeing as you're asking theoretically, it's best to be proactive about this. Step 1: Head to https://www.prestocard.ca/en/ and sign up for an account. Now that you've done that, register the card you have and attach it to your new account. Step 2: Spend $6 and buy another Presto card.

  4. Welcome to our Frequently Asked Questions page! Here, you'll find answers to some of the most common questions about our PRESTO products and services.

  5. Apr 1, 2020 · Never procure a used PRESTO card from a stranger. Register your card online to safeguard the money in your My PRESTO Account in case it gets stolen or lost. Once registered, it can be blocked from use to guard the balance; it also allows you to transfer it to the new replacement card.

  6. If your card is ever lost or stolen, your funds are protected. You can also review your card activity and set up Autoload and Autorenew to have funds or transit passes automatically added to your card.

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  8. Jun 23, 2024 · If your PRESTO card is lost, stolen, or damaged, you can cancel it and transfer your remaining balance to another card for continued use. Luckily, this process can be done through a few methods: logging in to your PRESTO account on their website (recommended), using the PRESTO app’s chat feature, or calling their customer service line.

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