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If your PRESTO card wasn’t registered to an account when it was lost, stolen or damaged, you can’t cancel your card or transfer your balance. This includes PRESTO in Mobile Wallet cards. Create a PRESTO account and add your card to it to protect your balance.
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Have a question or need some help with PRESTO? Get in touch...
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Welcome to our Frequently Asked Questions page! Here, you'll...
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Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
Seeing as you're asking theoretically, it's best to be proactive about this. Step 1: Head to https://www.prestocard.ca/en/ and sign up for an account. Now that you've done that, register the card you have and attach it to your new account. Step 2: Spend $6 and buy another Presto card.
Welcome to our Frequently Asked Questions page! Here, you'll find answers to some of the most common questions about our PRESTO products and services.
If your card is ever lost or stolen, your funds are protected. You can also review your card activity and set up Autoload and Autorenew to have funds or transit passes automatically added to your card.
Has your PRESTO card been lost or stolen? Find out how to report a lost card, and how to transfer your balance and details to a new card in this video.
People also ask
What if my Presto card is lost or stolen?
What are the benefits of a Presto card?
Can I cancel my Presto card?
Can I transfer my card balance from a cancelled Presto card?
How long does it take to transfer a Presto card?
Where can I buy a replacement Presto card?
If your card is ever lost or stolen, the money can be transferred to a replacement card. Using a PRESTO card simplifies fare payments. No more cash, paper tickets or passes to worry about. Plus, you can use it across 11 transit agencies in the Greater Toronto and Hamilton Area (GTHA) and Ottawa area.