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1. www.prestocard.ca › en › aboutLost Card: Replace or Transfer Balance | PRESTO

   www.prestocard.ca › en › about

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   If your PRESTO card wasn’t registered to an account when it was lost, stolen or damaged, you can’t cancel your card or transfer your balance. This includes PRESTO in Mobile Wallet cards. Create a PRESTO account and add your card to it to protect your balance.

   • Contact Us: Live Chat, Phone Support & Help - PRESTO Card

     Have a question or need some help with PRESTO? Get in touch...

   • Transfer Balance & Other Lost Card FAQs| PRESTO

     Find answers to all your questions about reporting your lost...

2. www.prestocard.ca › en › supportTransfer Balance & Other Lost Card FAQs| PRESTO

   www.prestocard.ca › en › support

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   Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.

3. Videos

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     2:38

     youtube.com

     Report a Lost Card | How to PRESTO

     May 31, 2023

     53.9K Views

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     2:13

     youtube.com

     How to: Activate your PRESTO card

     Mar 5, 2015

     73.2K Views

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     1:15

     youtube.com

     How to Add a new PRESTO card in Google Wallet | How to PRESTO

     Nov 14, 2023

     14.7K Views

   View all

4. www.prestocard.ca › en › aboutRefund Request: How to Get a PRESTO Card Refund | PRESTO

   www.prestocard.ca › en › about

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   If your card has been lost or stolen visit our Lost or Damaged Card page to learn how to transfer your balance to a new card. Some local transit agencies will provide a PRESTO card refund in person, if the balance on your card is less than $50.

5. www.reddit.com › r › TTCWhat to do if I lost my Presto card? : r/TTC - Reddit

   www.reddit.com › r › TTC

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   Cancel it in the app, it will protect your balance. But it will only do that if you registered your Presto card in the app. Once you get a new card you can transfer the balance over. If you didn’t register it, you’re SOL.

6. www.youtube.com › watchReport a Lost Card | How to PRESTO - YouTube

   www.youtube.com › watch

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   Here’s the step-by-step of how to report a lost card: 1. Go to prestocard.ca and sign-in to your account. 2. Click on the card you lost. 3. Click on ‘Report Lost Card.’ 4. Choose the option ...

   • Video Duration: 3 min
   • Views: 53.9K

   • Author: PRESTO

7. www.facebook.com › PRESTOcard › postsHas your PRESTO card been lost or stolen?... - Facebook

   www.facebook.com › PRESTOcard › posts

   Has your PRESTO card been lost or stolen? Find out how to report a lost card, and how to transfer your balance and details to a new card in this video.

8. People also ask

   What if my Presto card is lost or stolen?

   • REPORT NOW When your physical PRESTO card is lost, stolen or damaged cancel your card right away to protect your balance and transit passes. You can cancel any PRESTO card that’s been added to your PRESTO account and have the balance, passes, fare type and settings transferred to another card on your PRESTO account, or to a new card.

   Lost Card: Replace or Transfer Balance | PRESTO

   www.prestocard.ca/en/about/report-lost-card

   See all results for this question

   Can I cancel my Presto card?

   • But for now, that's what you can do. Cancel it in the app, it will protect your balance. But it will only do that if you registered your Presto card in the app. Once you get a new card you can transfer the balance over. If you didn’t register it, you’re SOL.

   What to do if I lost my Presto card? : r/TTC - Reddit

   www.reddit.com/r/TTC/comments/142v30m/what_to_do_if_i_lost_my_presto_card/

   See all results for this question

   How do I get a Presto card refund?

   • Some local transit agencies will provide a PRESTO card refund in person, if the balance on your card is less than $50. Check with your local transit agency and if an in-person option is available, complete Refund Form B and bring the form along with your PRESTO card to your transit agency’s Customer Service Outlet.

   Refund Request: How to Get a PRESTO Card Refund | PRESTO

   www.prestocard.ca/en/about/refunds

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   Can I transfer my card balance from a cancelled Presto card?

   • You can only transfer your card balance from a cancelled physical PRESTO card to another physical Adult PRESTO card in your account or a card with the same fare type as the cancelled card, and the card you’re transferring to can’t have a transit pass on it.

   Lost Card: Replace or Transfer Balance | PRESTO

   www.prestocard.ca/en/about/report-lost-card

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   Should students register their Presto card?

   • Students should register their card to protect the balance if lost, stolen or damaged. Registration allows students to get a replacement card quickly and transfer any remaining balance (school board pass). Note: Some schools take care of registering their students’ PRESTO cards. Please check with the school if you have not been informed of this.

   PRESTO Guide for new users - Ottawa School Bus

   www.ottawaschoolbus.ca/public-transit-zone/presto-guide-for-new-users/

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   Where can I buy a replacement Presto card?

   • You can buy a replacement card from a customer service outlet, select Shoppers Drug Mart or other retail locations or a PRESTO Fare or Ticket vending machine. After you purchase a new PRESTO card, our system requires you to wait up to 24 hours before your new card information will be recognized online.

   Lost Card: Replace or Transfer Balance | PRESTO

   www.prestocard.ca/en/about/report-lost-card

   See all results for this question

9. www.ottawaschoolbus.ca › public-transit-zonePRESTO Guide for new users - Ottawa School Bus

   www.ottawaschoolbus.ca › public-transit-zone

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   If a card is lost, stolen or damaged and has been registered, log into your account at prestocard.ca, click on Report Now and read the instructions. Alternatively, you can call PRESTO at 1-877-378-6123 to report the card lost or stolen.