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When your physical PRESTO card is lost, stolen or damaged cancel your card right away to protect your balance and transit passes. You can cancel any PRESTO card that’s been added to your PRESTO account and have the balance, passes, fare type and settings transferred to another card on your PRESTO account, or to a new card.
- Contact Us: Live Chat, Phone Support & Help | PRESTO
Have a question or need some help with PRESTO? Get in touch...
- Transfer Balance & Other Lost Card FAQs| PRESTO
Find answers to all your questions about reporting your lost...
- Contact Us: Live Chat, Phone Support & Help | PRESTO
Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
Can I access my Transit Usage Report and Loyalty summary for my PRESTO card in Apple Wallet? As an OC Transpo customer, why can't I use PRESTO in Apple Wallet? Can I set up an Autoload or Autorenew contract on my PRESTO card in Apple Wallet using a Debit card or Pre-Authorized Debit Agreement (PAD)?
Step 3: Register that new card to your account as well. Step 4: Keep that new card in a safe place away from your wallet. Step 5: Have the peace of mind that, should you lose the first card, you can log in to your Presto account and transfer the funds and passes loaded from the card you lost to the card you bought in Step 2.
go to a shoppers, and they'll tell you what you need to do. If you want to try it yourself, log into your presto account, mark your old card as lost/damaged, buy a new card (from a presto machine/shoppers), don't register the new card, and on your presto account, transfer the balance to your new card.
Jul 16, 2024 · Using Apple Wallet, anyone can either create a new PRESTO card or add their existing one to their devices. To create a new account, open the Wallet app on your iPhone, tap the Add (+) button ...
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Jun 23, 2024 · When your physical PRESTO card is lost, stolen, or damaged cancel your card right away to protect your balance and transit passes. You can cancel any PRESTO card that’s been added to your PRESTO account and have the balance, passes, fare type, and settings transferred to another card on your PRESTO account, or a new card.