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- If the PRESTO device indicates that your payment was not accepted, try adding the card to your mobile wallet on your phone or watch to pay. If you’re still having trouble, you can also check with your credit or debit card provider to see if your card is ready for use on transit, or use another accepted payment method to pay your fare.
www.gotransit.com/en/blog/tap-with-credit-debit
If you tap your credit card, debit card, or cards added to a mobile wallet on a phone or watch, and the PRESTO device says that the payment was not accepted, please check with your bank or use another payment method to pay your fare.
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May 2, 2023 · If the PRESTO device indicates that your payment was not accepted, try adding the card to your mobile wallet on your phone or watch to pay. If you’re still having trouble, you can also check with your credit or debit card provider to see if your card is ready for use on transit, or use another accepted payment method to pay your fare.
Have questions about how to load your PRESTO card, setup Autoload and check your card balance? Get the answers to some of our most asked questions here.
Welcome to our Frequently Asked Questions page! Here, you'll find answers to some of the most common questions about our PRESTO products and services.
If you forgot to tap off and the fare deducted from your physical PRESTO card, PRESTO in Mobile Wallet, or charged to your credit or debit card, is incorrect, you can request a refund by either calling the GO contact centre at 1-888-438-6646 or by filling out our webform.
Was loading my presto this morning via the mobile app, and had it decline a certain method twice. Both times it did actually charge my credit card, but it didn't add any funds. Is this a common issue/what are my chances of getting that money back?
People also ask
What if my Presto payment was not accepted?
What is Presto contactless payment?
Does Presto accept credit or debit cards?
How do I pay with a Presto device?
What happens if my Presto card owes a fee?
What if I forgot to tap off my Presto card?
Complete the online registration form. Wait 24-48 hours for the PRESTO network to update. Tap your card to a PRESTO device within 30 days to update your card's registration. It's a a security feature should you lose your card between loading it and tapping it.
