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    • Call 1-866-TIMCARD (846-2273)

      • If your TimCard has been registered and is lost or stolen, please call 1-866-TIMCARD (846-2273) immediately. You will need to provide your card number and answer questions concerning recent activity on your account. Upon verification, we can freeze and transfer your remaining balance.
      company.timhortons.com/ca/en/timcard/timcard-faq.php
  1. If your TimCard has been registered and is lost or stolen, please call 1-866-TIMCARD (846-2273) immediately. You will need to provide your card number and answer questions concerning recent activity on your account. Upon verification, we can freeze and transfer your remaining balance.

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      About TimCard ® Learn more about what you can do with your...

  2. If your Tim Card has been registered and is lost or stolen, please call 1-866-TIMCARD (846-2273) immediately. You will need to provide your card number and answer questions concerning recent activity on your account.

  3. If your TimCard ® becomes lost, stolen or damaged, you should contact us immediately by calling 1-866-846-2273. You must provide your card number and you will be asked certain questions concerning recent activity on your account.

  4. Jul 20, 2023 · Go to your Tims Credit Card landing page, by clicking on Credit Card. On the Tims Credit Card landing page, click on the gear icon in the upper right hand corner. Scroll down and select Report card as lost or stolen — this will deactivate your missing card and send you a replacement.

  5. Feb 10, 2023 · If you suspect your card has been stolen, please report it to Tims Financial by following the instructions below. To report a stolen card and/or order a replacement card: Tap the Tims Financial tile in the Tim Hortons app. Select Tims Mastercard from the My accounts section.

  6. Immediately report lost or stolen credit or debit cards. Carry only the ID you need. Do not write down any passwords or carry them with you. Protect your computer and its information by installing Internet security software products.

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  8. Reload your TimCard ® at participating Tim Hortons restaurants, or from the comfort of your own home. There are 2 options: Auto Reload - automatically reload your card on a regular schedule or when it falls below a pre-set balance. Manual Reload - 1 time reload. Login & Reload.

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