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      • Scotia Fraud Alert email notifications will always come from the following email address: account.support@notification.scotiabank.com Phone You may also receive an automated phone call to verify the transaction if we can’t reach you by text or email. You will need to confirm your identity, so please follow the prompts using your phone’s keypad.
      www.scotiabank.com/ca/en/personal/bank-your-way/digital-banking-guide/banking-basics/scotia-fraud-alerts.html
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  2. Instead of showing multiple pieces of identification, use Interac verification service with participating businesses from your computer or mobile device. The service uses personal information held by Scotiabank or another major Canadian financial institution to confirm your identity.

  3. Sep 26, 2024 · When 2SV is set up, even if someone has your username and password, they won’t be able to access your account without getting through this extra barrier. There are two types of 2-step verification (2SV): in-app push notifications, and verification codes sent to your phone number.

  4. Sep 26, 2024 · If you’re still not getting your verification code: Check that your phone service is working as expected. Contact your mobile carrier to remove blocks on text messages or marketing messages. If you're using a mobile device, check that your device isn’t in airplane mode.

  5. Aug 13, 2024 · You can set up or manage 2-step verification (2SV) with your phone number through a pop up in online banking (please follow the prompts), or after sign in. To set up 2-step text message verification when you sign in to Scotia online banking: After sign in, select Set up phone number

  6. Biometric authentication lets you authenticate your identity and quickly sign-in to mobile banking using fingerprint or face recognition instead of a password on eligible devices. Your information is protected by Scotiabank’s Privacy Commitment .

  7. Aug 13, 2024 · Both mobile and online banking require 2-step verification to guard against fraud. There are two verification options available to ensure all accounts have an extra layer of security. To get a verification code on your phone, you’ll need to register your phone number. This will allow us to send a verification code if necessary to confirm it’s really you trying to access your account. With ...

  8. Aug 13, 2024 · You’ll be asked to confirm your identity with 2SV when you sign in to your account from a new device (one you haven’t chosen to recognize). If you sign in regularly from a device, you have the option of trusting that device.

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