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  2. If you notice the Square Point of Sale app isn’t acting the way you expect, try the following troubleshooting tips: Make sure that both your mobile device and Square app are up to date. Log out of the app and sign back in.

    • Before You Begin
    • Step 1: Enable Location Services
    • Step 2: Update Your iOS Or Android Software and The Square Pos Apps
    • Step 4: Send Support Ledger
    • Step 5: Sign Out of The Square Pos App and Turn Off Your Device
    • Step 6: Delete and Reinstall The Square Pos App

    To troubleshoot the Square POS apps, you may need the following: 1. Wi-Fi network login information 2. Apple ID password 3. Device passcode 4. Square account login information (device code or email address and password) When to troubleshoot Square POS apps troubleshooting involves steps that include force quitting the app, deleting and reinstalling...

    The geo-location or GPS on your mobile device must be turned on at all times when using Square. Square needs to know where transactions take place to reduce the risks associated with those transactions and to minimize payment disputes. Location services is a setting controlled from your device’s general settings, not within the Square app.

    Make sure that both your mobile device (iOS or Android) and Square POS app software is up to date. The steps below may vary depending on your Android or iOS device and version.

    Square Support may ask you to submit a support ledger for further troubleshooting. Support ledgers contain essential logs that help us diagnose and resolve issues faster. 1. Open the Square POS app on the device experiencing issues. 2. Tap ≡ More > Support > Troubleshooting. 3. Tap Send/Upload Support Ledger.

    You will not be able to sign out of the Square POS apps if you have pending offline payments. 1. Open the Square POS app and tap ≡ More. 2. Scroll down and tap Sign out > This device only > Sign out. 3. Turn your mobile device OFF and then back ON. 4. Open the Square POS app and sign back in.

    Deleting and reinstalling the app will have no impact on your Square account or completed payments, and none of your data will be lost, because it’s stored on Square’s servers. See Apple’s support site and Google's support sitefor instructions. Once you’ve deleted the app, you can access all of your account information by reinstalling and logging b...

  3. Try the following troubleshooting tips: Check that both your mobile device and the Square app are up to date. Log out and back into the app. Turn your mobile device off and on. Force quit and re-open the app on your device. Delete and reinstall the app.

  4. Troubleshooting Topics. Account. Point of Sale. Magstripe Reader. Square Stand. Third Party Hardware & Software. Can't find what you need? Ask our support assistant. Still need help? Contact us. Ask the community.

  5. Connecting hardware with the Square Point of Sale app is made easy using Squares status bar and hardware hub – a centralized in-app system where you can: View which Square or third-party hardware is connected to your device.

  6. If you’re using an iOS device—such as an iPad or iPhone— you can receive device alerts for all new orders, even if your Square POS app is not open. Note: You will also have to turn on push notifications on your iOS operating system. To do so: From your Apple device, go to Settings > Notifications. Scroll to the Square app.

  7. Use the Point of Sale app with a Square Reader for contactless and chip to allow customers to pay touch free using payment links, QR codes, Apple Pay, and EMV chip cards. Take in-person contactless payments with just your iPhone.

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    related to: what if the square point of sale app isn't working on iphone 7 +
  2. Accept Every Payment With Our Readers. Pay A Flat Rate Per Tap, Dip, or Swipe. With Payment Processing You Can Depend On, See Why So Many Are Switching To Square®

  3. Review 2024's 10 Best Point of Sale Apps. Find The Best Solution to Increase Revenues. Find the Right POS System for Your Business - Restaurant, Retail, Quick Service & More

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