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  1. The Department has a toll-free number, (888) 466-2219, to receive grievances regarding health plans. If you have a grievance against the health plan, you should contact the plan and use its grievance process. The Plan assures members that there will be no discrimination against members because they file a grievance.

  2. Send your Grievance to: Valley Health Plan. Attention: Grievance Department. 2480 N. First Street, Suite 160. San Jose, CA 95131. Please include the details and circumstances about your concern or problem along with information from your VHP ID card. Additional information can include copies of medical records or physician opinions in support ...

  3. Members may file an appeal or a grievance with VHP by one of the below methods: 1. Contact Member Services at 888.421.8444 (for TTY, contact California Relay by dialing 711 or 1.800.735.2929) 2 ...

  4. If you need us to contact you, please provide an email address: ... Valley Health Plan Network Medi-Cal: (800) 260-2055 (TTY: 711) [email protected]

  5. Oct 22, 2019 · 1.888.421.8444 (toll-free) | www.valleyhealthplan.org | MemberServices@vhp.sccgov.org | 2480 N. 1st St., Ste.160, San Jose, CA 95131. How do I request a replacement Member ID Card? New Member ID ...

  6. If your question relates to COBRA under CARES and ARPA, please post here: COBRA & Covid-19. Please pick the most appropriate flair for your post. Include your age, zipcode, and income to help the community better serve you. Reminder that solicitation/spamming is grounds for a permanent ban.

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  8. If you are a provider or a hospital and you need to request a patient transfer or admission, please contact the numbers listed below for assistance. Phone: 1.855.254.8264 (toll-free) Fax: 1.408.947.2143

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