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Collect call. A collect call in Canada and the United States, known as a reverse charge call in other parts of the English-speaking world, is a telephone call in which the calling party wants to place a call at the called party 's expense. Collect calls were originally only possible as an operator-assisted call, but with the introduction of ...
Feb 10, 2019 · COLLECT CALLS. A collect call is only relevant when calling from a landline phone. The purpose is to allow the caller to avoid paying landline changes. To make a collect call from a landline phone, the call must go through an operator. Collect calls have no relevance when calling from a cell phone.
- Overview
- First phone call
- Calling an inmate
- Inmate Telephone System (ITS)
- Who an inmate can call
- Paying for phone calls
- Frequency and duration
- Monitoring of phone calls
- Prevention of phone calls
- Three-way calling
Inmates have access to telephones. This helps them maintain family and community ties. In this section you will find information about how an inmate makes phone calls and who they can communicate with.
Within 24 hours of an inmate's arrival in federal custody they can make one phone call. This allows the inmate to inform family, friends or others what institution they are in.
An inmate has to call you using the Inmate Telephone System phone. You cannot call an inmate.
If there is an emergency, such as a death of a close relative, you can call the institution where the inmate resides. Ask to be connected to the duty correctional manager's desk to speak with an officer in charge and leave a message.
Smart card and Personal Identification Number
Two means of identity verification allow inmates to place phone calls: Personal Identification Number (PIN) Smart card Inmates are issued a PIN upon admission to CSC. The PIN remains with the inmate when they are transferred to other federal facilities. A Smart card is a device the size of a credit card. It is used by inmates to activate the phone and link their ITS account with their personal authorized call list. The Smart card also allows the inmate to access money from their account to make phone calls. An inmate will keep their Smart card if they are transferred to a different institution. Inmates cannot lend their Smart card or PIN to another inmate to use. If this happens, disciplinary action may be taken.
Before an inmate can call someone, the person and phone number must be added to the inmate's authorized call list. An inmate can have a maximum of 40 phone numbers on their authorized list. To add a number to their authorized phone list, the inmate must provide the name(s), phone numbers and street addresses to CSC for pre-approval. It can take up ...
Inmates pay for phone calls through the funds in their telephone account. They access the funds through their Smart card.
Inmates must add money to their Smart card before it will work. Collect calls can still be made using the Smart card if no funds are available.
An inmate's telephone account must have a minimum balance of $80. The balance cannot exceed $500. If the request exceeds the available funds, Finance will process any unpaid balance on the telephone account by withdrawal of funds from the inmate's institutional accounts.
The current phone rates are:
Inmates within regular population
Inmates can make phone calls depending on the individual operational routine of the institution. Each institution has a schedule for when the telephone system is available for use. In most cases, schedules begin at 8:00am until 10:45pm. While there may be differences between some institutions, based on population size and security level, most sites have a one-hour time limit on phone calls. This helps ensure fair and equal access to phone calls.
Calls between yourself and an inmate may be monitored.
An inmate can be prevented from communicating with members of the public by telephone if the institutional head believes that the:
•safety of any person would be jeopardized
•intended recipient of the communication does not want to receive communications from the inmate
If an inmate is prevented from communicating with someone, they must be advised of the reasons in writing. They must also be given an opportunity to respond.
Three-way calling (i.e. call conferencing and call forwarding) is not allowed. If an inmate is involved in a three-way call, the call will be terminated immediately and they will face disciplinary and/or administrative action.
With a collect call, the person receiving the call is billed instead of the person making the call. To make a collect call from your Bell Home phone, dial 0 and follow the automated voice prompts. The charges will be billed to the person receiving the call, so they must accept the charges before the call can be connected.
In a collect call, an operator (or automated system) calls the recipient and informs them of a collect call coming from (caller). If the recipient accepts, the call is connected and the recipient will be charged accordingly. Nowadays this is most often seen in the prison system, as inmates call out using a collect call system at frighteningly ...
Jan 1, 2021 · Pick up the phone in whatever country you're in, wait for the dial tone and dial "0170." Give the international operator the name, country and number of the person that you wish to call, and you will be connected. Tip. Making an international collect call is quite expensive, at least $9 (U.S.) per call. So unless your friends and family are ...
People also ask
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Canada Relink Call2Talk is the original and longest running provider of jail telephone services in Canada; since 1997. We provide you the most economical way to receive collect calls from inmates, saving you up to 80% from the traditional Collect Call fees charged by major telephone companies. Our time tested specialized service allows you the ...
