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Apr 14, 2022 · Thank you for your post and welcome to the community. I'm very sorry to hear you haven't had anything we your account number on. What I can do is private message to get some details and pass some data protection, then we can look to see what we can do to get you this. ^Martin. 0 Kudos.
May 30, 2024 · Your account number is located on your welcome email along with your area code. If you no longer have these emails, then you account number is also available to see through your online account and on your bills if needed. Here to help 🙂. Virgin Media Forums Agent.
Apr 19, 2017 · It's great having you on board with us in the Community 🙂. Usually you would receive an email after ordering your services which should give you your account number. We're not able to give this to you via the Community or over the phone. Instead I can send you a letter to the home address with the account number.
Dec 20, 2023 · If you are using a PC/Laptop then you can just click on the little at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊. Thanks, Kath_P .
If you need to change your memorable word, you can do so through My Virgin Media. Just follow these steps: Sign in to My Virgin Media. Select Account settings. Select Account details. Scroll to Telephone security details. Tap Edit next to Memorable word. Enter a new memorable word, in line with the rules. Tap Save.
Jul 11, 2024 · My email was hacked and i no longer have access to my old emails. My email address is the same. - 5542873.
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Nov 5, 2023 · So, rest assured, a second account will not have been created, and your billing with decrease back to your standard monthly cost from your 2nd bill. By default, all bills are sent electronically via Email, or through your online My Virgin Media account. Paper Billing needs to be requested, and incurs an additional charge each month.
