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Oct 8, 2024 · “If you think a text message is suspicious, report it right away,” Sarno says. “For instance, Apple has an option under text messages that you can report the message as junk.” You can also ...
- Sage Lazzaro
- Overview
- How to protect your Apple account and devices
- How to report suspicious emails, messages, and calls
- More information about phishing and other scams
Use these tips to avoid scams and learn what to do if you receive suspicious emails, phone calls, or other messages.
If you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to reportphishing@apple.com.1
If you receive a suspicious FaceTime call or link to a FaceTime call in Messages or Mail, please email a screenshot of the call information or link to reportfacetimefraud@apple.com.
Phishing refers to fraudulent attempts to get personal information from you, usually by email. But scammers use any means they can to trick you into sharing information or giving them money, including:
•Fraudulent emails and other messages that look like they're from legitimate companies, including Apple
•Misleading pop-ups and ads that say your device has a security problem
Here are some things you can do to avoid scams that target your Apple account and devices.
•Never share personal information like credit card numbers, unless you can verify the recipient is who they claim to be.
•Protect your Apple ID. Use two-factor authentication, always keep your contact information secure and up to date, and never share your Apple ID password or verification codes with anyone. Apple never asks for this information to provide support.
•Never use Apple Gift Cards to make other kinds of payments.
•Learn how to identify legitimate Apple emails about your App Store or iTunes Store purchases. If you send or receive money with Apple Pay (U.S. only), treat it like any other private transaction.
•Learn how to keep your Apple devices and data secure.
•If you receive a suspicious email that looks like it's supposed to be from Apple, please forward it to reportphishing@apple.com.1
•If you receive a suspicious FaceTime call (for example, from what looks like a bank or financial institution), email a screenshot of the call information to reportfacetimefraud@apple.com. To find the call information, open FaceTime and tap the More Info button next to the suspicious call.
•If you receive a suspicious link to a FaceTime call in Messages or Mail, email a screenshot of the link to reportfacetimefraud@apple.com. The screenshot should include the phone number or email address that sent the link.
•To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.
•To report spam or other suspicious emails that you receive in your iCloud.com, me.com, or mac.com Inbox, send them to abuse@icloud.com.
•To report spam or other suspicious messages that you receive through Messages, tap Report Junk under the message. You can also block unwanted messages and calls.
How to identify fraudulent emails and messages
•The sender’s email or phone doesn’t match the name of the company that it claims to be from. •The email or phone they used to contact you is different from the one that you gave that company. •A link in a message looks right, but the URL doesn’t match the company’s website.2 •The message looks significantly different from other messages that you’ve received from the company. •The message requests personal information, like a credit card number or account password. •The message is unsolicited and contains an attachment.
If you get a suspicious phone call or voicemail
Scammers use fake Caller ID info to spoof phone numbers of companies like Apple and often claim that there's suspicious activity on your account or device to get your attention. Or they may use flattery or threats to pressure you into giving them information, money, and even Apple gift cards. If you get an unsolicited or suspicious phone call from someone claiming to be from Apple or Apple Support, just hang up. You can report scam phone calls to the Federal Trade Commission (U.S. only) at reportfraud.ftc.gov or to your local law enforcement agency.
If you see suspicious Calendar events
If you get an unwanted or suspicious calendar invitation in Mail or Calendar, you can report it as Junk in iCloud. If you might have unintentionally subscribed to a spam Calendar, you can delete it.
- Hari Ravichandran
- Missed delivery notification from UPS or others. With more people shopping online because of the pandemic, delivery notification scam texts have run rampant.
- “Is this you?” messages purporting to be from a friend or colleague. A message from a friend, family member, or employer would likely prompt an immediate response.
- Text scams claiming that your bank is closing your account. Scammers know that sending you anything to do with your bank account will prompt you to act without thinking.
- Texts claiming that you’ve won a prize or sweepstakes. Winning a tropical holiday to the Bahamas, a new MacBook, or a million dollar cash prize would make your day.
Feb 28, 2024 · 3. Prize and Lottery Scams. This type of scam is self-explanatory: victims receive messages claiming they’ve won a prize or lottery, asking for payment to claim their winnings. Sometimes, to mix things up, scammers may skip payment demands and ask victims to fill out a form or access a certain website to harvest their data. 4.
Oct 10, 2024 · For iPhone: go to Settings > select Messages > filter unknown senders. For Android: go to Messaging app > tap the upper right three dots > choose settings > select spam protection. Not replying. When you get a text that says “reply STOP”, DO NOT REPLY! When you reply to a smish, it confirms your phone number is valid.
If you get an unwanted text message, there are three ways to report it: Copy the message and forward it to 7726 (SPAM). This helps your wireless provider spot and block similar messages in the future. Report it on the messaging app you use. Look for the option to report junk or spam. How to report spam or junk in the Messages app
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Jul 10, 2024 · To help boost your iPhone’s security, you can block text messages on an iPhone by following these steps: Tap the phone number at the top of the spam message. Tap the Info button. Select Block this Caller. Tap Block Contact.
