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  1. BBB makes it easy for consumers to file complaints and customer reviews. Learn more about what each is and how they can impact a business.

  2. Jan 12, 2022 · January 12, 2022. (Getty Images) You store important personal information – passwords to banking details – on your phone. Unfortunately, scammers are lurking in the app stores of Apple and...

  3. BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities. Here are answers to some frequently...

  4. Aug 22, 2023 · Consumers can file official complaints against a business with the BBB, and these complaints (and their status) are available on the "Complaints" tab on the profile page. Complaints are listed for the last three years.

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  5. Sep 21, 2021 · Complaint process: It offers a complaint-resolution process to try and get businesses to respond to customer complaints, even if it's not in the customer’s favor. Reporting scams or false ads: The BBB also offers a way to report any scams you see or any "questionable or deceptive" ads.

  6. BBB handles complaints from consumers about their marketplace experiences with businesses, and also publishes customer reviews both positive and negative. The organization provides dispute resolution through procedures established by the International Association of Better Business Bureaus, and implemented by local BBBs.

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  8. The BBB is something that was used largely in the past to get information about companies before it was easy to find reviews online. They essentially only downgrade you if there are unresolved customer conflicts.

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