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- Fortunately, if you’re flying in Canada your rights are protected by the Air Passenger Protection agency and include refunds and compensation up to C$500 (€341) from Air Transat should your flight be cancelled or delayed. Be aware however, that you must request compensation within 1 year of your flight disruption.
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When will Air Transat respond to my claim for flight delay?
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What happens if a flight is delayed or cancelled?
When the flight disruption is within the carrier’s control and is not required for safety purposes, you are entitled to claim the following compensation: Between 3 and 6 hours: if your arrival at destination as indicated on the original ticket is delayed by three (3) hours or more, but less than six (6) hours; CA $125 in case of a small ...
- Disruptions & Recourses
If you are denied boarding, your flight is cancelled or...
- Canada (Cad) - English
Claim for flight delay Important information regarding the...
- Disruptions & Recourses
If you are denied boarding, your flight is cancelled or delayed for at least two hours, or your baggage is lost or damaged, you may be entitled to certain standards of treatment and compensation under the Air Passenger Protection Regulations.
Claim for flight delay Important information regarding the processing of personal information All the information collected is intended for Transat A.T. inc., and its affiliates (hereinafter "Transat"), to provide you with products and services and to comply with our legal obligations.
The airline operating the affected flight is responsible for meeting obligations to the passenger. This guide describes the different types of flight delays and cancellations and how an airline's obligations are different, depending on their level of control over the situation.
To receive compensation for a flight delay or cancellation, you must make a claim with the airline in writing within 1 year of the incident date. The airline has 30 days to respond by issuing a payment or by telling you why it believes compensation is not owed.
Answer 1 of 11: Our flight from Gatwick to Calgary was delayed by 25 hours in July. I filled in their online compensation claim and received an automated reply stating I would hear back within 30 days maximum. We are now at 39 days and not a peep out of them...
Jan 19, 2024 · Compensation — distinct from reimbursement — is owed by an airline if a flight is cancelled less than 15 days before take-off or delayed by at least three hours for reasons within the carrier...
