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Jan 8, 2024 · One is that when I open Minecraft Bedrock, which was working from the get-go, I do not get the 1600 Minecoins; five maps (Skyblock One Block, Hacker Tools, Pets Collection, Parkour Spiral, and Original Bed Wars); three skin packs (Spy Mobs, Cute Anime Teens, and Cute Mob Skins), one texture pack (Clarity), five Character Creator items, nor the three emotes.
Jul 13, 2024 · If you need help with your Minecraft account or want to send feedback, you can contact Mojang's help center. While there's no customer service phone number or live chat option, you can send the support team a message using their web form, and somebody will get back to you via email. We'll show you how to email Mojang support on the Minecraft ...
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Jun 14, 2021 · You can't contact them in real time, if that's what you're looking for. Use the webform that u/Darkchyylde linked. I'm in the same exact boat. Their support is infuriating. I messaged last week and the first support guy requested my account info which i provided and then said sorry i cant help and i cant tell you why.