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  1. Go to Account settings, then Account details. Under Virgin Media Mail, tap Manage next to Manage your Virgin Media Mail app password. Under Virgin Media Mail app password, tap Generate new App password and follow the instructions. A new secure app password will be generated for you, you can use it in all apps that access your Virgin Media mail ...

  2. Email address. Please enter your email. Forgot your email address? If you’re not using your own device, read our help on private browsing before you sign in. Continue. Not signed up yet? Register for My Virgin Media here.

  3. Changing the email address you use to sign in to My Virgin Media is easy. Just make sure you change it to an email address personal to you, and not an email address that belongs to someone else. Sign in to My Virgin Media using your current details. Select Account settings. Then tap on Account details.

  4. Feb 21, 2024 · Options. on ‎21-02-2024 22:05. @IainC1 The only official statement from Virgin Media is that since May 2022 new VM customers are not given a Virgin Media email address. Existing broadband customers are not able to add new VM email addresses since that date. VM said that existing customer email addresses would continue to be supported.

  5. Jul 29, 2016 · Try it now: go to your Virgin Media Mail online by clicking the Email link in the top-right of virginmedia.com. Email settings for addresses ending in @VirginMedia.com. Manual configuration settings for email. Note: If you update your username in My Virgin Media, this email address will not change.

    Type Of Information
    Settings To Enter
    SMTP server name
    smtp.virginmedia.com
    SMTP SSL
    Enabled
    SMTP port
    465
    SMTP authentication
    Enabled (or 'Password' on Macs)
  6. From a laptop or desktop computer, click the cogwheel icon, or from a Mobile tap the top right circle icon. Select the Settings menu option. Select Accounts in the side menu. Select Edit or the pencil icon next to the account you want to change the settings on – this will pop up with the mail account settings.

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  8. If you are experiencing Virgin Media Mail sign in problems it could be because you have changed your preferred Virgin Media username to something other than your Virgin Media Mail email address. You should sign in using your new username email. If you use an email client, you need to use your Virgin Media Mail address as the username, and your ...

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