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Jul 17, 2023 · Understanding the Value of Ops Excellence in Restaurants. This is the first part in a five-part series about understanding the ROI of ops excellence. Operational (ops) excellence is what separates great restaurant brands from average ones. It's what helps them grow and succeed.
Food operations management is a critical component of the food industry, encompassing everything from production and procurement to distribution and service. With the ever-increasing demand for high-quality food products and services, it’s important to have an understanding of the processes and examples of effective management.
- Table of Contents
- What Is Restaurant Operations Management?
- How to Improve Your Restaurant Operations Management
- Make Time to Improve Restaurant Operations Management
Restaurant operations management (sometimes referred to as ROM) is the set of processes and procedures that provides a framework for all of the day-to-day activities of your business. These essential activities include everything from scheduling your team, assigning tasks, and managing inventory to controlling labor costs, executing payroll, and co...
1) Make clear plans
Many things need to go right for your restaurant to open its doors each day — everything from accepting orders, prepping food, and readying the front of the houseto running staff meetings and ordering supplies for the next day. That’s why it’s so important to make clear plans for all the tasks that need to happen throughout the day. Without such plans, your restaurant operations management may deteriorate to the point that your team starts to miss crucial activities. When that happens long en...
2) Keep tight control over food inventory
One of the largest expenses that most restaurants have to contend with is food inventory — the ingredients they need to produce the food they serve every day. But it’s about more than just ordering as much inventory as your storage spaces can hold and hoping for the best. Controlling food inventoryas part of your restaurant operations management is also about reducing food waste and ensuring food freshness so that the dishes you serve live up to the quality you and your customers demand from...
3) Perfect the hiring process
You may have the perfect operations management program in every other regard, but if you don’t have the team to execute it, your business may be just as bad off as if it didn’t have a ROM program in place. To make the most of the processes you put in place, take the time to perfect — or, at least, improve — your hiringand onboarding system. Doing so may result in a whole host of benefits, including: 1. Improved team engagement 2. Stronger company culture 3. Increased employee happiness 4. Red...
One of the best ways to improve your restaurant operationsmanagement is to set aside time to focus exclusively on the program. The Sling app can help. Not only can Slinghelp you schedule time to improve the ROM program itself, but it can also help you simplify and streamline many of the other activities that go into ensuring your business runs smoo...
Sep 14, 2023 · One of the most important restaurant management tips is to meticulously record and manage all of your costs. From equipment to food and labor costs, have a system in place to record and track all of your expenses. If you hire an accountant or bookkeeper, work with them closely to monitor the restaurant’s finances.
- Build value-driven relationships with your staff. Speak with any restaurateur these days, and you’ll hear a common complaint – it has become increasingly challenging to retain and attract skilled personnel.
- Improve your restaurant’s security. No two employees are alike and your workforce may contain some adverse personnel who are planning to damage your restaurant’s operations - usually through theft.
- Create an operations manual for everyone to follow. In several restaurants, operations, and procedures are undocumented and conducted in a casual manner.
- Minimize food waste and leverage a food cost calculator. According to The Business Case for Reducing Food Loss and Waste: Restaurants report, restaurants saved $7 in operating expenses for every $1 invested in initiatives to reduce food waste.
quickly; ops leaders need tighter controls and access to the right data to make better decisions; lean, inexperienced teams need the tools to do their jobs well and even automate aspects of the operation so that every employee, manager, and leader can be more productive. 4 The Restaurant Operator’s Guide to Ops Excellence
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Aug 15, 2024 · Restaurant operations involve all components of the daily management of a restaurant. Like businesses in other industries, there are specific processes that staff members perform that enable the restaurant to operate and fulfill the needs of their customers. These processes include specific responsibilities, though they may sometimes overlap.
