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  1. Check out some solutions to common issues in the sidebar to the left of your screen. If your issue is not listed here, or if you are still having problems, send an email to support@ppy.sh. Alternatively, consider posting your issue in the Help forum, where someone will be able to help you.

  2. If you have trouble connecting via the game client, please check your firewall and anti-virus settings to make sure osu! isn't being blocked. If you ever lose your password or cannot access your account, your registration email is our first point of contact with you.

  3. Usually, these issues resolve themselves within a few hours, and our systems will automatically apply your tag to your account. If it has been over 24 hours and you still do not have your supporter tag, please email support@ppy.sh and let us know about your problem.

  4. Current Osu! status is up, with no reported problems. If you are having problems, please cast a vote below. Currently, there are no surges in user-reported problems at Osu! within the past 24 hours.

  5. Monitor the server status and performance of the osu! rhythm game in real time.

  6. old.ppy.shosu!

    osu! gameplay is based on a variety of popular commercial rhythm games. While keeping some authentic elements, osu! adds huge customisation via skins/beatmaps/storyboarding, online rankings, multiplayer and boasts a community with over 500,000 active users!

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  8. I've been banned and i have no reason why, and I've contacted osu support and they responded about an hour after i messaged them, but that was like a…

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