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Our Guarantee to You. With the RBC Digital Banking Security Guarantee, you’re fully protected against any eligible digital transactions you didn’t make or approve so long as you fulfill your responsibilities 1. Should something covered by the Digital Banking Security Guarantee ever happen, we will fully reimburse you for any unauthorized ...
Regular, unencrypted email is not secure. You should never include personal or confidential information in a regular email. To discuss your personal information with us safely, send us a message via the RBC Royal Bank Online Banking message centre or one of our other secure message centres, or call us at 1-800-769-2511, or visit a branch.
Download the RBC Mobile app Today. Or text “RBC” to 722722 and we’ll send you the link. Standard message rates may apply. 2-step verification is an added level of security in RBC Online Banking and the RBC Mobile app that helps to keep your banking information secure.
To Turn on 2-Step Verification in the RBC Mobile app: This will take you to the Select a Trusted Device screen. Select the device you want to be your trusted device from the list. We suggest you choose the one you use the most. After selecting your security device, you will be brought back to the Manage 2-Step Verification screen.
Banking Safely and Securely with RBC With the RBC Digital Banking Security Guarantee, you’re fully protected against any transactions you didn’t make or approve or provide authorization for. Should something ever happen, we will fully reimburse you for any unauthorized transactions made through the RBC Mobile app or RBC Online Banking.
Responsive Table; Telephone Banking +800-769-2511: Online/Mobile Banking Technical Support +800-769-2555: Credit Cards +800-769-2512
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For a definition of an unauthorized transaction and for full details regarding the protections and limitations of the RBC Digital Banking Security Guarantee, please see your Electronic Access Agreement and your Client Card Agreement for personal banking clients, and the Master Client Agreement for business clients. This guarantee is given by ...