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  1. Personal Access Codes (PAC) are used to verify your identity when you register for My Service Canada Account (MSCA). If you already applied for Canada Pension Plan (CPP) or Old Age Security (OAS) benefits, Service Canada has sent you a PAC in a mailed letter. If you wish to access MSCA for other benefits, you need to request a PAC.

    • How to Register
    • How to Change Your Multi-Factor Authentication Option
    • Help

    To register for multi-factor authentication: 1. sign in to MSCAor register for an account if you’re a new user 2. answer the security questions that appear on the screen (returning users only, if applicable) 3. choose 1 of the following security options on the multi-factor authentication page:

    You can change your multi-factor authentication security option if you: 1. want to use a different multi-factor authentication option 2. changed your phone number 3. lost your MSCA Passcode Grid To change your multi-factor authentication security option: 1. sign in to your MSCA 2. select the “Reset profile” button when you are asked to enter your m...

    If your MSCA is locked due to the security code, please contact our Registration and Authentication Help Desk at 1-866-279-5238. We can help you from 8:30 am to 4:30 pm local time, Monday to Friday (closed on civic holidays).

  2. To register for MSCA, you will need to: provide your SIN; verify your identity with one of the following: the Interac® verification service, or; your personal access code (PAC) If you have forgotten your SIN. To register for MSCA, you will need to: provide one of the following: Birth Registration Number found on your birth certificate, or

  3. Jan 13, 2023 · If you’re outside of Canada, you can call long-distance at 1-506-548-7961. TTY outside of Canada you can call 1-800-926-9105. BY MAIL. By mail, you can contact MSCA at the following address: Service Canada, Social Insurance Registration Office, PO Box 700, Bathurst, New Brunswick, E2A 4T1, Canada.

  4. Jan 16, 2024 · 2)Receive access code. Service Canada will provide you with an access code. You need this code to register for MSCA. Online:you will receive your access code by mail within 5 to 10 business days. 3)Sign up for GCKey (if you don’t have it) Use your GCKey to access multiple Government of Canada online Services.

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  5. Step 7: Create your MSCA profile by entering your Social Insurance Number. Click "Continue". Step 8: Continue creating your profile by entering your date of birth, Access Code, province or territory and completing the 5 security questions. Click on “Continue”. Step 9: Confirm your profile is accurate. If so, click "Submit".

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  7. The dashboard is the new home page in the My Service Canada Account (MSCA). With one click, you can view, manage, or start an application for Service Canada benefits. 2021-10. We're making improvements that will help you access information about your government benefits and services more quickly and easily.

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