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  1. What’s the community services locator? Our community services locator (CSL) is a directory that helps cancer patients, caregivers and healthcare providers find the services they need. We have over 4500 cancer-related services listed.

  2. Find services like support groups, wigs and prosthesis, financial help, places to stay and more... Our Community Services Locator can help you find services and programs for people living with cancer and their family and friends.

  3. If you are having trouble finding services, contact our national, toll-free Cancer Information Helpline. We’ll take all the time you need to answer your questions about cancer and support services. Call us at 1-888-939-3333 or chat with us through the live chat feature on all CSL pages.

  4. cancer.ca/csl. What is the Community Services Locator (CSL)? • a nationwide directory supported by the Canadian Cancer Society (CCS) with over 4,000 services listed. • a tool designed to help people affected by cancer find support services in their community.

    • Home Care
    • How to Access Home and Community Care Services
    • If You Don’T Qualify For Home Care Services
    • Types of Services in Your Community
    • How to Make A Complaint

    Home and community care services are for people of all ages who require care in their home, at school or in the community. Seniors and people with complex medical conditions of all ages can often stay in their own homes if they have some support. This includes: 1. individuals with chronic conditions 2. persons who require palliative care 3. individ...

    Ontario Health atHome provides home care and facilitates access to community support services. Ontario Health atHome also provides long-term care home placement services and can provide information about, and referrals to, other providers of health and social services. If you reach out to Ontario Health atHome to request home care services, they ar...

    If you don’t qualify for government-funded home care services and believe that you should, you can file a complaint with Ontario Health atHome. Ask the organization how to make a complaint. They are required to provide this information, review your complaint and respond with an explanation of the steps taken to address the complaint. If you are not...

    Many organizations provide community care for seniors and other people who may need supports to continue living independently at home. Note: You may have to pay a fee for some of these programs and some listed services are offered only in larger communities. These services include: 1. meal services 2. transportation services 3. caregiver support an...

    Home care complaints

    Complaints about Ontario Health atHome or their service provider organizations should be reported directly to Ontario Health atHome or the service provider organization. Ontario Health atHome is required to: 1. have a process for reviewing complaints 2. provide information about how to make a complaint 3. respond to complaints within 60 days (or 10 days if the complaint alleges abuse or neglect by Ontario Health atHome or the service provider organization resulting in harm or risk of harm to...

    Assisted Living Services and community support services complaints process

    Complaints related to Assisted Living Services and community support services should be reported directly to the service provider. Service providers are required to: 1. have a process for reviewing complaints and suggestions 2. provide written information to the client, the client’s substitute decision-maker, if any, and anyone designated by the client or their substitute decision-maker, about how to make a complaint 3. respond to complaints within 60 days (or 10 days, if the complaint allege...

  5. Ontario Health atHome (formerly known as Home and Community Care Support Services) supports people of all ages who need care either: in their home; at school; in the community; Their services help seniors and people with complex medical conditions live in their homes for as long as possible.

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  7. The FCSS program is an 80/20 funding partnership between the Government of Alberta and participating municipalities or Metis Settlements. FCSS receives its mandate from the Family and Community Support Services Act and the Family and Community Support Services Regulation.

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