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1. crtc.gc.ca › eng › phoneThe Wireless Code, simplified | CRTC

   crtc.gc.ca › eng › phone

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   The Canadian Radio-television and Telecommunications Commission (CRTC) has created this Wireless Code (the Code) so that consumers of retail mobile wireless voice and data services (wireless services) will be better informed of their rights and obligations contained in their contracts with wireless service providers (service providers). The ...

2. crtc.gc.ca › eng › phoneProtected by the Wireless Code | CRTC

   crtc.gc.ca › eng › phone

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   Every Canadian with a mobile plan is protected by the Wireless Code. It explains your consumer rights and the rules your provider must follow. Among other things, the Code makes it easier for you to: understand your mobile plan. change providers. prevent bill shock.

3. crtc.gc.ca › eng › phoneYour consumer rights for cell phones | CRTC

   crtc.gc.ca › eng › phone

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   Mobile. Your consumer rights for cell phones. We want Canadians to have access to high-quality wireless services at affordable prices. Learn more about mobile services available in Canada and what we are doing to empower Canadians to make informed choices about their cellular services and take advantage of competitive offers in the marketplace.

4. www.canada.ca › en › radio-televisionCRTC provides greater protection for wireless consumers - Canada

   www.canada.ca › en › radio-television

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   Mar 4, 2021 · The Wireless Code was created in 2013, and reviewed in 2017, as a mandatory code of conduct for all wireless services providers. According to the CRTC’s Communications Monitoring Report , the 5GB mobile package subscribers paid a monthly average of $48.82 in 2019, a drop since 2016 where the monthly average was $77.47 for a similar plan.

5. www.ccts-cprst.ca › ccts-issues-annotated-guide-toCCTS issues Annotated Guide to CRTC Wireless Code

   www.ccts-cprst.ca › ccts-issues-annotated-guide-to

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   Mar 2, 2016 · Ottawa, March 2, 2017 - The Commissioner for Complaints for Telecommunications Services (CCTS) today issued its highly anticipated annotation of the Canadian Radio-television and Telecommunications Commission’s (CRTC) Wireless Code of Conduct. At the request of the CRTC, CCTS has been administering the Wireless Code since it came into effect in December 2013. This means that CCTS applies the ...

6. www.publicmobile.ca › en › onCRTC Wireless code - Public Mobile

   www.publicmobile.ca › en › on

   The Canadian Radio-television and Telecommunications Commission (CRTC) created the Wireless Code so consumers of wireless services will be informed of their rights and obligations in their contracts

7. People also ask

   What is the CRTC Wireless Code?

   • The Canadian Radio-television and Telecommunications Commission (CRTC) has created this Wireless Code (the Code) so that consumers of retail mobile wireless voice and data services (wireless services) will be better informed of their rights and obligations contained in their contracts with wireless service providers (service providers).

   The Wireless Code, simplified | CRTC

   crtc.gc.ca/eng/phone/mobile/codesimpl.htm

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   What is the difference between CCTs and CRTC?

   • Each year the CCTS reports publicly on all consumer complaints related to the Wireless Code and the types of complaints that have been resolved. The CRTC, on the other hand, requests that all service providers report annually on their compliance to the rules.

   Protected by the Wireless Code | CRTC

   crtc.gc.ca/eng/phone/mobile/code.htm

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   What is the Canadian wireless code?

   • Every Canadian with a mobile plan is protected by the Wireless Code. It explains your consumer rights and the rules your provider must follow. Among other things, the Code makes it easier for you to: Watch the American Sign Language (ASL) video on The Wireless Code and Your Rights as a Canadian Wireless Consumer.

   Protected by the Wireless Code | CRTC

   crtc.gc.ca/eng/phone/mobile/code.htm

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   What is the CCTs Wireless Code?

   • At the request of the CRTC, CCTS has been administering the Wireless Code since it came into effect in December 2013. This means that CCTS applies the Code to resolve complaints it receives from wireless customers, and also tracks and reports on violations of the Code.

   CCTS issues Annotated Guide to CRTC Wireless Code

   www.ccts-cprst.ca/ccts-issues-annotated-guide-to-crtc-wireless-code/

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   What did the CRTC do in 2018?

   • In 2018, the CRTC directed the national wireless service providers to offer lower-cost data-only mobile wireless service plans and encouraged them to continue to improve their offerings to respond to consumers’ needs and expectations, including those with lower-income household.

   CRTC provides greater protection for wireless consumers

   www.canada.ca/en/radio-television-telecommunications/news/2021/03/crtc-provides-greater-protection-for-wireless-consumers.html

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   What is the Wireless Code?

   • The Wireless Code will contribute to a more dynamic wireless market. The Code applies to all wireless services, whether purchased on a stand-alone basis or as part of a bundle, and whether purchased in person, online, or over the phone. All service providers must comply with the Code. All sections of the Code apply to postpaid services.

   The Wireless Code, simplified | CRTC

   crtc.gc.ca/eng/phone/mobile/codesimpl.htm

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8. publications.gc.ca › crtc › BC92/99/2017-engYour Rights as a Wireless Consumer - publications.gc.ca

   publications.gc.ca › crtc › BC92/99/2017-eng

   Wireless Consumer The Wireless Code establishes basic rights for all wireless consumers. This checklist will help you understand, in general, how the Code works for you. For more information, visit the CRTC’s website at crtc.gc.ca/wirelesscode. Many of these rights apply now and more rights will apply as of December 1, 2017.