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1. crtc.gc.ca › eng › phoneCommission for Complaints for Telecom-television Services (CCTS)

   crtc.gc.ca › eng › phone

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   What is the CCTS? Commission for Complaints for Telecom-television Services (CCTS) is an independent organization dedicated to working with consumers and service providers to resolve complaints about telephone and internet services. Its structure and mandate were approved by the CRTC.

   • The TV Service Provider Code

     Commission for Complaints for Telecom-television Services...

   • Northwestel Internet Service

     If you remain unsatisfied you may write to the CRTC: on-line...

2. en.wikipedia.org › wiki › Commission_for_ComplaintsCommission for Complaints for Telecom-television Services

   en.wikipedia.org › wiki › Commission_for_Complaints

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   Most recently in 2021, the CCTS accepted approximately 17,000 complaints from Canadians in regards to their Internet, phone, and TV services. Bell represented 20% of all complaints, an eight percent decrease from the year prior. Rogers was in second with 13.9%, Fido in third with 10% and TELUS in fourth with 7% of all complaints.

3. crtc.gc.ca › eng › acrtcOur Mandate, Mission and What We Do | CRTC

   crtc.gc.ca › eng › acrtc

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   About us. Our Mandate, Mission and What We Do. The CRTC is an administrative tribunal that regulates and supervises broadcasting and telecommunications in the public interest. We are dedicated to ensuring that Canadians have access to a world-class communication system that promotes innovation and enriches their lives.

4. www.ccts-cprst.caCCTS - Commission for Complaints for Telecom-television Services

   www.ccts-cprst.ca

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   This is a joint news release between the Government of Yukon and the Commission for Complaints for Telecom-television Services (CCTS). This summer, Yukoners have reported ongoing poor quality cellular phone …. September 4, 2024. The CCTS releases new five-year Strategic Plan and charts path forward. Ottawa (September 4, 2024) – The ...

5. en.wikipedia.org › wiki › Canadian_Radio-televisionCanadian Radio-television and Telecommunications Commission

   en.wikipedia.org › wiki › Canadian_Radio-television

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   e. The Canadian Radio-television and Telecommunications Commission (CRTC; French: Conseil de la radiodiffusion et des télécommunications canadiennes) is a public organization in Canada with mandate as a regulatory agency for broadcasting and telecommunications. It was created in 1976 when it took over responsibility for regulating ...

6. www.ccts-cprst.ca › wp-content › uploadsANNOTATED GUIDE TO THE CCTS PROCEDURAL CODE

   www.ccts-cprst.ca › wp-content › uploads

   Instead, the CCTS interprets the provisions of the Code in a broad and flexible manner in order to process complaints fairly and efficiently. The structure and mandate of the CCTS is reviewed and approved by the Canadian Radio-television and Telecommunications ommission (“CRTC”), and was last reviewed in 2016 (see Broadcasting and Telecom

7. People also ask

   What is the CCTs?

   • Commission for Complaints for Telecom-television Services (CCTS) is an independent organization dedicated to working with consumers and service providers to resolve complaints about telephone and internet services. Its structure and mandate were approved by the CRTC.

   Commission for Complaints for Telecom-television Services (CCTS)

   crtc.gc.ca/eng/phone/cprstccts.htm

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   How many complaints did CCTs receive in 2021?

   • Most recently in 2021, the CCTS accepted approximately 17,000 complaints from Canadians in regards to their Internet, phone, and TV services. Bell represented 20% of all complaints, an eight percent decrease from the year prior. Rogers was in second with 13.9%, Fido in third with 10% and TELUS in fourth with 7% of all complaints.

   Commission for Complaints for Telecom-television Services

   en.wikipedia.org/wiki/Commission_for_Complaints_for_Telecom-television_Services

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   What services does the CCTs require?

   • To ensure that the CCTS’s services are available to you, the Commission requires all phone, internet, television and other telecommunications companies that offer services within the mandate of the CCTS to become participating service providers. How do I complain to the CCTS?

   Commission for Complaints for Telecom-television Services (CCTS)

   crtc.gc.ca/eng/phone/cprstccts.htm

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   When did CCTs start?

   • Thus the CCTS was created, and we opened our doors in July 2007. Initially, only Canadian telecom providers with revenues greater than $10 million were required to join. Since then we have accepted and resolved complaints from Canadian telecom consumers about all aspects of their home phone, long distance, internet and wireless services.

   CRTC Complaints Contact - Cell phone - TV - Internet - CCTS

   www.ccts-cprst.ca/about-ccts/overview/a-short-history/

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   How many complaints does the CCTs handle?

   • In 2017–2018, the CCTS handled 14,272 complaints from consumers and resolved 92 per cent of these complaints. During this period, 41.5% of complaints were related to wireless service, 29.2% in regards to internet services and 10.6% for television services.

   Commission for Complaints for Telecom-television Services

   en.wikipedia.org/wiki/Commission_for_Complaints_for_Telecom-television_Services

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   What does CRTC stand for?

   • [ 2 ] The CRTC was originally known as the Canadian Radio-Television Commission. In 1976, jurisdiction over telecommunications services, most of which were then delivered by monopoly common carriers (for example, telephone companies), was transferred to it from the Canadian Transport Commission although the abbreviation CRTC remained the same.

   Canadian Radio-television and Telecommunications Commission

   en.wikipedia.org/wiki/Canadian_Radio-television_and_Telecommunications_Commission

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8. www.ccts-cprst.ca › about-ccts › overviewCCTS - CRTC Complaints Contact - Cell phone - TV - Internet

   www.ccts-cprst.ca › about-ccts › overview

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   In 2007, the Government of Canada ordered the Canadian Radio-television and Telecommunications Commission (CRTC), Canada’s telecommunications (telecom) and broadcasting regulator, to create an independent, industry-funded agency to resolve complaints from consumers and small business retail telecom customers. Thus the CCTS was created, and we opened our doors in July 2007. Initially, only ...