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- Give the STAC code and the number you want to close to your new network and the old number should close down the following working day (if the code is given before 17:30 on a weekday) or within two working days if the code is given after the cut off or at a weekend. You can also choose for the old service to terminate on a date of your choosing
community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852
Apr 5, 2020 · Give the STAC code and the number you want to close to your new network and the old number should close down the following working day (if the code is given before 17:30 on a weekday) or within two working days if the code is given after the cut off or at a weekend.
- Leaving O2
If you decide to switch to another network, you’ll need to...
- Leaving O2
Jun 27, 2019 · Give the STAC code and the number you want to close to your new network and the old number should close down the following working day (if the code is given before 17:30 on a weekday) or within two working days if the code is given after the cut off or at a weekend.
- Cancelling Your O2 Contract
- Early Exit Fees on O2
- Alternatives
- More Information
There are three ways to cancel your contract with O2. Please select the option that best applies to you: 1. I'm joining another network and would like to keep my O2 phone number Follow the PAC Codeprocess to cancel your O2 contract and to take your phone number elsewhere. 2. I'm joining another network and would like to start afresh with a new phon...
If you're inside the minimum term of your contract with O2, you'll need to pay something called an "early termination charge" (ETC) or "early exit fee". This will essentially pay off the remainder of your contract. If you’re a customer on O2 Refresh, you can leave at any time by paying off the remaining balance on your device plan. There are no ear...
If you're stuck within the minimum term of your O2 contract, there may be alternatives to cancelling it (e.g. perhaps changing your handset outside of the O2 contract or finding other ways to improve your coverage from O2). If you'd like to reduce the size of your O2 mobile phone bill, there may also be some alternative networks that will offer you...
For more information, read our in-depth guide to early exit fees and how to transfer your phone number to another network. You can also see the O2 website for information about cancelling your contract.
Dec 30, 2022 · Give the STAC code and the number you want to close to your new network and the old number should close down the following working day (if the code is given before 17:30 on a weekday) or within two working days if the code is given after the cut off or at a weekend.
If you decide to switch to another network, you’ll need to request a PAC code if you want to keep your phone number, or a STAC code (Service Termination Authorisation Code) if you’d like a new number.
Jun 22, 2023 · Once you’ve contacted O2 and provided a PAC or STAC code to your new provider, cancellation typically takes up to 30 days. Take control of your telecommunications needs by understanding how to navigate the end of a contract.
People also ask
What is the O2 Stac code cancellation process?
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When should I use an O2 Stac code?
Does O2 charge early exit fees?
How do I Close a network based on a Stac code?
Call 202 to initiate cancellation or visit the O2 cancellation page; Request either a PAC or STAC code; Do not call 202 to initiate cancellation before you look through the fine print on the O2 cancellation page. Once you've done this and have looked through your account, you should be able to move forward with cancelling your O2 contract.
