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You can request your code by calling your VIP personal Customer Service team, signing in to My O2, or: Texting PAC to 65075 for free, if you want to keep your phone number; Texting STAC to 75075 for free, if you don’t want to keep your phone number. You should receive your PAC or STAC code within 60 seconds.
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Jun 27, 2019 · The easiest way to get a PAC code is to text PAC to 65075. You will then receive a text message containing your PAC code (or depending on the network a message asking for security information). Your PAC code will consist of 3 letters which identify the network followed by 6 numbers.
Apr 5, 2020 · To obtain a STAC code text STAC to 75075. You should then receive a text with your STAC (or depending on the network you may get a follow up text asking for security information). A STAC code consists of 6 numbers followed by three letters which identify the old network.
- Cancelling Your O2 Contract
- Early Exit Fees on O2
- Alternatives
- More Information
There are three ways to cancel your contract with O2. Please select the option that best applies to you: 1. I'm joining another network and would like to keep my O2 phone number Follow the PAC Codeprocess to cancel your O2 contract and to take your phone number elsewhere. 2. I'm joining another network and would like to start afresh with a new phon...
If you're inside the minimum term of your contract with O2, you'll need to pay something called an "early termination charge" (ETC) or "early exit fee". This will essentially pay off the remainder of your contract. If you’re a customer on O2 Refresh, you can leave at any time by paying off the remaining balance on your device plan. There are no ear...
If you're stuck within the minimum term of your O2 contract, there may be alternatives to cancelling it (e.g. perhaps changing your handset outside of the O2 contract or finding other ways to improve your coverage from O2). If you'd like to reduce the size of your O2 mobile phone bill, there may also be some alternative networks that will offer you...
For more information, read our in-depth guide to early exit fees and how to transfer your phone number to another network. You can also see the O2 website for information about cancelling your contract.
If you decide to leave us, you can cancel your contract any time by calling 202, free from your O2 phone, and giving 30 days’ notice. Before you leave us, you’ll need to pay any outstanding charges on your account. Your contract will end 30 days after we receive your request to leave.
Dec 30, 2022 · MyO2 process: 1. Log into your MyO2. MyO2 sign in 2. Select the number you want to get the PAC/STAC code for. 3. Go to "More" in the nav bar at the top of the page, a drop down menu will appear. 4. Click update your personal details 5. At the bottom of this page is a "Thinking of switching from o2" section 6.
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Feb 25, 2022 · If so, there should be no cancellation fee if you use the PAC code or the STAC code process. If you are still in the minimum duration of your contract, you can send INFO to 85075 to find out your current early cancellation fees.