Search results
Jun 27, 2019 · I want to terminate my contract but am not signing up to a new mobile network. Two options here. You can follow the original guide linked above or you can get a PAYG sim for any network that is different to the one you are leaving and give them a STAC code to close down your old account.
You’ll need to request a STAC code (Service Termination Authorisation Code). Just text STAC to 75075 – you’ll receive your code within 60 seconds. I’m not switching to another network, and I don’t want to keep my number.
Apr 5, 2020 · To obtain a STAC code text STAC to 75075. You should then receive a text with your STAC (or depending on the network you may get a follow up text asking for security information). A STAC code consists of 6 numbers followed by three letters which identify the old network.
Dec 30, 2022 · Give the STAC code and the number you want to close to your new network and the old number should close down the following working day (if the code is given before 17:30 on a weekday) or within two working days if the code is given after the cut off or at a weekend.
- Cancelling Your O2 Contract
- Early Exit Fees on O2
- Alternatives
- More Information
There are three ways to cancel your contract with O2. Please select the option that best applies to you: 1. I'm joining another network and would like to keep my O2 phone number Follow the PAC Codeprocess to cancel your O2 contract and to take your phone number elsewhere. 2. I'm joining another network and would like to start afresh with a new phon...
If you're inside the minimum term of your contract with O2, you'll need to pay something called an "early termination charge" (ETC) or "early exit fee". This will essentially pay off the remainder of your contract. If you’re a customer on O2 Refresh, you can leave at any time by paying off the remaining balance on your device plan. There are no ear...
If you're stuck within the minimum term of your O2 contract, there may be alternatives to cancelling it (e.g. perhaps changing your handset outside of the O2 contract or finding other ways to improve your coverage from O2). If you'd like to reduce the size of your O2 mobile phone bill, there may also be some alternative networks that will offer you...
For more information, read our in-depth guide to early exit fees and how to transfer your phone number to another network. You can also see the O2 website for information about cancelling your contract.
Call 202 to initiate cancellation or visit the O2 cancellation page; Request either a PAC or STAC code; Do not call 202 to initiate cancellation before you look through the fine print on the O2 cancellation page. Once you've done this and have looked through your account, you should be able to move forward with cancelling your O2 contract.
People also ask
What is the O2 Stac code cancellation process?
How do I cancel my O2 contract?
When should I use an O2 Stac code?
Does O2 charge early exit fees?
How do I cancel my O2 SIM card?
What happens if I cancel my O2 plan?
Feb 25, 2022 · We discuss the O2 PAC code process, the O2 STAC code process, and the standard O2 cancellation process. We also discuss early exit fees and notice periods that may apply when your contract is terminated by one of three methods.
