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If you decide to leave us, you’ll need to give 30 days ’ notice. You can cancel your contract from your My O2 account or call 202 free from your O2 phone. Before you leave us, you’ll need to pay any outstanding charges on your account. Your contract will end 30 days after we receive your request to leave.
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Jun 27, 2019 · Give the STAC code and the number you want to close to your new network and the old number should close down the following working day (if the code is given before 17:30 on a weekday) or within two working days if the code is given after the cut off or at a weekend. You can also choose for the old service to terminate on a date of your choosing.
- Cancelling Your O2 Contract
- Early Exit Fees on O2
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There are three ways to cancel your contract with O2. Please select the option that best applies to you: 1. I'm joining another network and would like to keep my O2 phone number Follow the PAC Codeprocess to cancel your O2 contract and to take your phone number elsewhere. 2. I'm joining another network and would like to start afresh with a new phon...
If you're inside the minimum term of your contract with O2, you'll need to pay something called an "early termination charge" (ETC) or "early exit fee". This will essentially pay off the remainder of your contract. If you’re a customer on O2 Refresh, you can leave at any time by paying off the remaining balance on your device plan. There are no ear...
If you're stuck within the minimum term of your O2 contract, there may be alternatives to cancelling it (e.g. perhaps changing your handset outside of the O2 contract or finding other ways to improve your coverage from O2). If you'd like to reduce the size of your O2 mobile phone bill, there may also be some alternative networks that will offer you...
For more information, read our in-depth guide to early exit fees and how to transfer your phone number to another network. You can also see the O2 website for information about cancelling your contract.
Dec 6, 2023 · This has just got a LOT easier with the addition of STAC codes. To obtain a STAC code text STAC to 75075 . You should then receive a text with your STAC (or depending on the network you may get a follow up text asking for security information). A STAC code consists of 6 numbers followed by three letters which identify the old network.
With the 30-day cancellation window in mind, you can use the following steps to get started with terminating your O2 contract: Find another service provider, if desired. Pay off balance and check for account credit. Call 202 to initiate cancellation or visit the O2 cancellation page. Request either a PAC or STAC code.
Feb 25, 2022 · In this article, we will discuss the three different ways to terminate your contract with O2. We discuss the O2 PAC code process, the O2 STAC code process, and the standard O2 cancellation process. We also discuss early exit fees and notice periods that may apply when your contract is terminated by one of three methods.
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Aug 1, 2023 · To get the STAC code on text, send a message “STAC” to 75075 from the number you want to terminate. You will receive the code within some time. Sometimes it can take longer to get the code, two to three hours, for example. However, if you don’t receive the code within this timeline, you should move to the second option, which is calling ...
