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Jun 29, 2021 · Technical support. The Patient Access Support Team can only deal with technical queries in relation to the Patient Access web and mobile applications. Request technical support. Contact the Patient Access Support Team by selecting Technical Support below, or in the top right corner of any of our help pages, and completing the form.
- Signing in FAQs and troubleshooting
The Patient Access Support Centre can only deal with...
- Frequently Asked Questions
The Patient Access Support Centre can only deal with...
- Signing in FAQs and troubleshooting
Oct 28, 2024 · The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. Do not submit any queries about your medical condition or medications.
The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. Do not submit any queries about your medical condition or medications.
- Patient Portals
- Patient Portal Provincial Service Standards
- Patient Portal Provincial Implementation Guide
Patient portals give patients safe and secure online access to their personal health information and the ability to manage aspects of their own health care. They also can help patients and clinical teams interact in a more meaningful way to create better patient outcomes. The provincial service standards and implementation guide together help Ontar...
This document outlines standards that are mandatory, recommended, and those for future consideration. The purpose of the standards is to help Ontario Health regions, Ontario Health Teams, and other health care organizations, facilitate the expansion or selection and implementation of digital patient portal solutions. View the Patient Portal Provinc...
This guide is for health care organizations, including Ontario Health Teams, seeking to implement a patient portal. It supports an organization’s education and decision-making before procuring and implementing a patient portal solution. View the Patient Portal Provincial Implementation Guide Opens in a new window
Jan 8, 2024 · The importance of training and education. Hospitals must invest in high-quality, ongoing training and education for their patient access teams to mitigate the impact of today’s patient access challenges and ensure a positive patient experience. While often used interchangeably, training and education are nuanced terms.
According to the National Associations of Healthcare Access Management (NAHAM) the benchmark is >90%. As part of patient scheduling/intake, the Patient Access team must validate that authorizations are in place and services are medically necessary. 3. FINANCIALS – Benchmark for point-of-service cash as percentage of total cash collected is >2 ...
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Feb 17, 2022 · Thursday, February 17, 2022. In an era in which healthcare is challenged by cost, quality and access, Canadian providers continue to feel pressure to deliver world class patient care with less. Technology adoption and the shift to digital solutions can help mitigate these trends while improving access to care and enabling higher-value care models.
