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  1. Our Guarantee to You. With the RBC Digital Banking Security Guarantee, you’re fully protected against any eligible digital transactions you didn’t make or approve so long as you fulfill your responsibilities 1. Should something covered by the Digital Banking Security Guarantee ever happen, we will fully reimburse you for any unauthorized ...

  2. Regular, unencrypted email is not secure. You should never include personal or confidential information in a regular email. To discuss your personal information with us safely, send us a message via the RBC Royal Bank Online Banking message centre or one of our other secure message centres, or call us at 1-800-769-2511, or visit a branch.

  3. Documents, Forms & Guides. Select a Form. Please select the form that you require from the drop down menu box below. For your convenience, some forms can be filled in online. The Master Client Agreement for Business Clients governs the provision of Royal Bank of Canada’s services to business clients.

  4. Download Forms. Please select the form that you require from the drop down menu box below. For your convenience, some forms can be filled in online. In certain circumstances, RBC Direct Investing may accept transfers-in of trailer-paying investment funds managed by investment fund management companies that have agreed to switch their funds into ...

  5. account details page. You can lock your RBC client card or credit card temporarily at any time. What you can do: Customize your Alerts in RBC Online Banking or the RBC Mobile app to monitor unusual transaction activity. What you can do: Avoid logging into any accounts that hold private or sensitive information.

  6. The Performance Security Guarantee is an irrevocable and unconditional guarantee to cover 100% of the risk inherent in issuing a bank instrument. Covers 100% of a borrower’s exposure. The guarantee is irrevocable and unconditional. Claims are managed directly between RBC and EDC, with no action taken against the borrower.

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  8. Page 3. E-FORM 812 (06/2011) (To be completed when the guarantee is stated to be governed by the laws of the Province of Alberta, the loan is repayable in Alberta, the guarantee is executed in Alberta, the Customer carries on business in Alberta, or the guarantor is resident or owns assets in Alberta.) (To be completed only where the guarantor ...

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