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Nov 19, 2020 · Value Streams help ensure that software and services under development deliver value for employees or customers. Plenty of enterprises still struggle to know exactly what value is being derived from their software development efforts.
- Precisely Specify Value by Specific Product. This first principle of Lean thinking underscores the importance of understanding customers’ needs and quantifying the value inherent in the products and services delivered.
- Identify the Value Stream for Each Product. Once the value of their products and services has been precisely defined, organizations must identify how they will develop and deliver that value to customers.
- Make Value Flow without Interruptions. Once value streams are identified and teams are organized around the solutions they support, the value stream must be cleared of wasteful activities that delay solution delivery.
- Let the Customer Pull Value from the Producer. Value streams must deliver the right value to customers at the right time. This fourth principle of Lean thinking guides organizations to provide solutions that customers pull into the market based on their actual needs rather than pushing solutions based on what they think customers need (Figure 6).
Apr 23, 2019 · The service value chain refers to activities that lie at the heart of the service value system. Value streams offer more detailed descriptions of the activities needed to respond to specific types of demand and opportunity. The ITIL service value system includes everything needed to create value in the form of services.
Jan 18, 2024 · The software delivery value chain represents the abstract high-level model that depicts how customer value is generated, delivered, and differentiated from competitors. By understanding the key challenges and opportunities in the value chain, businesses can develop strategies to optimise their processes and deliver value to their customers more ...
Value stream management is a set of practices that improve the way teams deliver high-quality customer experiences. VSM focuses on two things – how quickly customer-requested features or updates are delivered and whether the customer realizes the value from those changes.
Lean Value Stream Mapping aims to optimize the value creation process (production process) – for example, by avoiding waiting times or warehousing, concerning the flow of material and information, which ultimately leads to cost reduction potential.
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Apr 1, 2023 · Definition. Value chain management (VCM) refers to the decisions and action taken by a firm in order to optimize its value chain. The value chain is a representation, introduced by Porter (1985), of the firm as a chain of linked activities that work together to create value for the customer.