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Get in touch with Virgin Media for support and assistance with your account, billing, and technical issues.
Our Virgin Media help portal is designed to get you all the support you need for any problems and issues you’re experiencing. From questions about our services to handy troubleshooting guides, all the information you need can be found quickly and easily across our extensive help and support pages. Did you know that 95% of our customers find ...
Virgin Media customer service phone number. Virgin Media's general number for customer services is 0345 454 1111. Dialling it will take you to a multiple choice options menu where you can use the numbers on your phone to choose the series of options pertinent to your query or issue. Broadly, this number is good for everything if you're a Virgin ...
Once you have moved over to O2, you can contact customer services for both O2 and Virgin Mobile by dialling 202 from your Mobile and selecting the appropriate options. If you need to speak to Virgin Media customer services in relation to TV, Broadband or Home Phone, you can dial 150 from your Virgin Landline or call 0345 454 1111 from your ...
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Virgin Media’s phone numbers are open from 8am to 9pm Monday to Friday, from 8am to 8pm on Saturday and from 8am to 6pm on Sunday.
If you are an existing Virgin Media customer looking for help and advice with your service, or if you want to upgrade your existing package, you can call Virgin Media's customer service number on 0345 454 1111 or 150 from a Virgin Media phone line. Broadband, TV and phone customers should then press 1, mobile customers should press 2. Note that 03 ...
Cable.co.uk has access to some special offers with Virgin Media that you will not find on the provider’s own website. You can call the sales team (for new customers) directly on 0333 210 1125 from 8am to 8pm Monday to Sunday.
As well as calling up, it is also possible to get in touch with Virgin Media via Live Chat on its website. You will be greeted by the virtual assistant 'Terri' and asked to narrow down the area of your enquiry before being handed over to a live agent (I.E. human). You can use the Live Chat service for sales, upgrades and complaints. The service is ...
Virgin has a selection of active social media accounts where customers can get in touch. On X you can find Virgin Media @virginmedia or @virginhelp and post a message where you are likely to get a fairly rapid response. The provider is also active on Facebook, where you can post a message seeking help or advice.
A good starting point for making a complaint to Virgin Media is to simply pick up the phone and call the customer services number on 0345 454 1111 or 150 from a Virgin landline, available from Monday to Friday from 8am to 9pm, or on Saturday and Sunday from 8am to 6pm. Virgin Media mobile numbers have a separate number to call. If your mobile is wo...
Sometimes it's better to say goodbye and doing so could save you hundreds of pounds a year. We compare deals for new customers looking to switch and save.
- Dan Howdle
Oct 5, 2023 · Hi - thanks for replying. I managed to find this number for myself (I had tried 150 from my Virgin phone) but had to sit through so many options - choose this, pick that - and then finally get through to be told the current wait time was 110 minutes was enough to almost consign the phone to the front garden via the window.
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Jul 13, 2024 · 1. Call the text relay freephone number on 18001 0800 052 2164. This is a service for deaf, hard of hearing, or speech impaired Virgin Media UK customers. The text-to-voice and voice-to-text services are provided by relay assistants.
