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Talk Protected is a comprehensive phone-only plan designed for those over the age of 65 or those with additional accessibility needs. As part of Talk Protected, line rental charges are frozen with no future rises, and eligible customers also receive discounts on other Virgin Phone plans.
The new measures, which build on Virgin Media’s existing plans and policies, are designed to help overcome some of the obstacles that vulnerable customers face. They will include annual package reviews together with a more tailored approach to engineer visits.
The change will last until 22nd May 2020 and reflects an extension of the operator’s existing Talk Protected plan, which adds unlimited free calls to UK landlines and mobiles (currently subscribers to this would only gain inclusive evening and weekend minutes).
Jan 25, 2024 · Virgin Media is the most-complained about broadband, landline phone and pay-TV service in the UK. The company attracted 32 complaints per 100,000 broadband customers between July and...
I took out a Virginmedia contract with an O2 phone in March 24. Despite spending over 18 hours of my time, getting 3 SIM cards and numerous complaints and visits to O2 shope the SIM card could not be activated by O2. My complaints went unanswered, in the end (July) I complained to the Ombudsman.
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Jan 26, 2024 · The report, which covers the period from July to September 2023, found that Virgin Media received the most complaints across broadband, landline, and pay TV categories. According to Ofcom, there was "significant rises across all these areas from the previous quarter."
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Apr 8, 2020 · Virgin has just announced that it is giving all customers on its Talk Protected plan unlimited free calls to UK landlines and mobiles. Virgin says that this change is aimed at giving its...
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855 Coshocton Ave Ste M, Mount Vernon, OH · Directions · (740) 830-6232