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  1. You can request the number transfer by ordering a new device or SIM card online, visiting a Virgin Plus store or calling us at 1-888-866-1111. Before starting the wireless number transfer, please ensure that: You have your old SIM card in a phone that is powered on nearby, as it will be required to verify your transfer request via text message ...

    • Contact Us

      We are committed to customer satisfaction, and we encourage...

  2. 10-digit Virgin Plus number or username If you're on a monthly plan and registered for My Account, you can log in with your Virgin Plus number or the username you created. Whichever is easier for you!

  3. Or dial 611 from your Virgin Plus phone. Outside Canada +1-416-348-1892 This call is free from your Virgin Plus phone. How can we help you?

  4. benefits.virginplus.ca › myAccount › logon-smartmyAccount - Virgin Plus

    My Account lets you: PAY your bill. VIEW bill history and usage info. REVIEW your plan and add-ons. Register now.

  5. Account or phone number - Looks like the account number or phone number you entered isn’t correct. Give it another try. Account or phone number - Account numbers should have at least 8 characters. Account or phone number - Please enter an account number. Account or phone number - The account number doesn’t match our records. Double check ...

  6. supportinternet.virginplus.ca › contact-usContact Us - Virgin Plus

    We are committed to customer satisfaction, and we encourage feedback to improve our service. If you've tried unsuccessfully to resolve a concern directly with VirginPlus, view further options.

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  8. If you need help finding a number, then 411 Directory Assistance can give you a hand.

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