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You can request the number transfer by ordering a new device or SIM card online, visiting a Virgin Plus store or calling us at 1-888-866-1111. Before starting the wireless number transfer, please ensure that: You have your old SIM card in a phone that is powered on nearby, as it will be required to verify your transfer request via text message ...
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We are committed to customer satisfaction, and we encourage...
- Log in to My Account
10-digit Virgin Plus number or username If you're on a monthly plan and registered for My Account, you can log in with your Virgin Plus number or the username you created. Whichever is easier for you!
Or dial 611 from your Virgin Plus phone. Outside Canada +1-416-348-1892 This call is free from your Virgin Plus phone. How can we help you?
My Account lets you: PAY your bill. VIEW bill history and usage info. REVIEW your plan and add-ons. Register now.
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We are committed to customer satisfaction, and we encourage feedback to improve our service. If you've tried unsuccessfully to resolve a concern directly with VirginPlus, view further options.
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