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  1. sist you at anytime, anywhere in Canada. Connect immediately with a compassionate healthcare professional, right. e. esktop, or tabl. t.2 3 4How it works1. Start a consultClick this. button anytime you need medical support. You’ll be connect. d. irectly to a. ealthcare professional.2. Past consultsThis tab contains transcripts of all of your tex.

  2. This checklist can be used to help you think about the different options for virtual care. Use the information in the checklist to: Your responses in the checklist below may change over time. Please tell your primary care clinician or office staff of any changes that impact your use of virtual care (for instance, if you change your telephone ...

    • Virtual Care Is The Practice of Medicine
    • Virtual Care and Patient Best Interest
    • Privacy, Security, and Informed Consent
    • Practice Issues
    • Providing Virtual Care Across Borders
    • Endnote

    Can you elaborate on the scope of the policy? What medical services are captured by the term “virtual care”? Virtual care is defined in the policy as “any interaction between patients and/or members of their circle of care that occurs remotely, using any form of communication or information technology, including telephone, video conferencing, and d...

    Why doesn’t the policy specify the circumstances where virtual care would or would not be appropriate? Every patient’s needs are unique, technology is continuously evolving, and a number of considerations will play into the type of care that is appropriate in each instance. Issues that might require in-person care today may be able to be treated vi...

    Where can I find more information about how to comply with privacy and security obligations in a virtual environment? The Information and Privacy Commissioner of Ontario has released comprehensive guidelines regarding Privacy and security considerations for virtual health care visitsto assist health care providers in complying with their privacy an...

    Can I delegate controlled acts remotely? Controlled acts can be delegated remotely provided that the standard of care is met and the Delegation of Controlled Actspolicy is complied with. What do I need to know when considering opioid prescriptions or treatment via virtual care? In addition to the general expectations regarding prescribing, CPSO’s P...

    Am I allowed to provide virtual care to Ontario patients who are temporarily out of the province or country? If the policy expectations can be met, CPSO permits Ontario physicians to treat Ontario patients who are temporarily located outside of Ontario or Canada, where required to support continuity of care, patient safety, or patient best interest...

    1. This definition was adapted from Shaw, J., Jamieson, T., Agarwal, P., Griffin, B., Wong, I., & Bhatia, R.S. (2018). Virtual care policy recommendation for patient-centred primary care: findings of a consensus policy dialogue using a nominal group technique. Journal of Telemedicine and Telecare, 24(9), 608-615.

  3. The Virtual Care Evaluation Framework is a practical guide for people and teams wishing to evaluate virtual care in AHS. Specifically, the framework supports a common vision and understanding within AHS about the goals of virtual care, the process needed for optimal delivery, and the desired outcomes.

  4. For some health problems, a phone call or video call with a doctor or nurse can save you time and money. This is called virtual care. It may also be called telemedicine or telehealth. Many hospitals and clinics offer virtual care as another way for you to see a doctor. You will use a computer, phone, or other device to talk to a doctor or nurse.

  5. What is a virtual care visit? A virtual care visit is an appointment with your health care provider (for example, doctor or nu rse) that happens by telephone or video. Virtual care can also include text messaging and email. This handout is focused on virtual care visits that happen by telephone or video.

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  7. Virtual Care. erral-Consultation ProcessA practice standard reflects the minimum standard of professional behaviour and ethical conduct on a specific topic or issue expected by the College of its registrants (all physicians and surgeons who practise. medicine in British Columbia). Standards also reflect relevant legal requirements and are ...

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