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For some health problems, a phone call or video call with a doctor or nurse can save you time and money. This is called virtual care. It may also be called telemedicine or telehealth. Many hospitals and clinics offer virtual care as another way for you to see a doctor. You will use a computer, phone, or other device to talk to a doctor or nurse.
- Overview
- What is telemedicine, and how does it work?
- What types of appointments work well for telemedicine?
- What are the benefits?
- Are there any risks?
- Tips for an effective virtual healthcare appointment
- The bottom line
Telemedicine allows you to access medical care virtually for a wide range of healthcare conditions and concerns. These online visits offer many benefits, including convenience, reduced costs, and greater access to care.
Telemedicine is also called telehealth, evisits, e-health, or mhealth (m is for mobile). It’s the delivery of medical care from a distance. In other words, it’s healthcare that doctors provide virtually, outside the typical doctor’s office setting and face-to-face appointment.
Telemedicine may seem new. The widespread use of video conferencing has made it more common. But in reality, telemedicine has been around for many years.
For decades, doctors could perform a consult on a telephone call. Then, emails provided a way for patients to connect with their doctors. Although you can still choose to communicate with your doctor via phone or email, live telemedicine has become increasingly common.
Telemedicine isn’t just for busy workers. Originally, this kind of remote care was a great option for people living in rural or underserved communities. During the COVID-19 pandemic, it was a safer way to get medical care.
Increasingly, though, it’s become a helpful tool for people who can’t carve out time to commute to a doctor’s office and sit in a waiting room.
The terms “telemedicine” and “telehealth” are often used interchangeably, but the two have some differences.
“Telehealth” is a broader term. It’s defined as the use of technology in all healthcare functions. That may include electronic portals for storing or transferring health records. It can also include devices that can remotely monitor vital measurements.
Telemedicine is a type of telehealth. It is the use of information or communication technologies to get clinical services from your doctor. The goal of telemedicine is to deliver care and hopefully improve health outcomes.
To put it another way, telemedicine is the use of technology to bypass the traditional in-office visit and still get good results.
By any definition, telemedicine is designed to let patients have access to a healthcare professional in a more timely manner. That often means an appointment without the need to take time off work or find child care, commute, and wait in a traditional office or clinic.
It can also be useful for people who do not have transportation or people who live too far from a clinic or doctor’s office to get routine care.
Telemedicine is not meant to replace in-person, face-to-face care. But it can be a good option for many types of care. These include:
•regular check-ups for ongoing or recurring health conditions
•treatment of infectious conditions, like a cold, flu, or COVID-19
•treatment of minor conditions, like a cough, allergies, minor back pain, sprains, or strains
•dermatology appointments for the treatment of skin conditions
•mental health care services, including therapy, medication management, and counseling
Telemedicine offers a wide range of benefits, with the ultimate goal of better health outcomes. These benefits are also the reasons why so many people often opt for this type of care.
The benefits of telemedicine can include:
•less time loss with commuting and waiting
•more efficient appointments
•money saving on transportation, parking, and lost work
•an ability to attend appointments at times that may be inconvenient for in-person visits
Telemedicine appointments do have one risk that in-person visits don’t — security breaches. Most offices use verified platforms. These help protect patient privacy and appointment security. But hackers may access these appointments or records.
You can help boost the security of your online devices by making sure your computer, tablet, phone, or other devices have up-to-date security software.
Additionally, lagging internet connections or technical difficulties can interrupt appointments and make it harder for you and your doctor to communicate properly.
If you don’t have a reliable Internet connection, it’s a good idea to get to a location that has a stronger connection for your appointment. This can help ensure that your doctor gets an accurate picture of your health and doesn’t miss any vital clues or information about your condition.
Keeps these tips in mind for your next virtual healthcare appointment:
•Check your internet connection: Poor bandwidth may interfere with your appointment. Try to boost your signal or get to a location with better internet connectivity.
•Familiarize yourself with the software: You may need to download new software to safely connect with the virtual appointment. Make sure you do this before the appointment and test it to ensure it works.
•Find a quiet spot with good lighting: Try to find an area in your home or virtual location that doesn’t have much background noise and where you won’t have disruptions. Good lighting is especially important if your doctor needs to check a skin rash, swelling, bumps, or bruises on your skin.
•Take photos of a skin condition: If you have a skin issue, like a rash, acne, sore, or unusual mark, it’s especially helpful if you can share a high resolution photograph with your doctor. Take the photo of your skin issue before your appointment, making sure it’s as clear and detailed as possible, and upload it to your doctor’s online portal before your appointment.
•Bring a list of questions: Just as you would for an in-person visit, make notes for your appointment. This can include information about what you’ve been experiencing. It can also include questions you have about your symptoms, treatment, or test results.
Telemedicine can be a useful tool for both healthcare professionals and patients. You can get access to medical care on your time without the burdens of commuting, transportation costs, waiting, and missing work.
But telehealth does have its limits, and it is not a perfect fit for every person, condition, or situation.
Mar 12, 2024 · Preparing for an Appointment. Telehealth is a way to receive healthcare services remotely through electronic devices like your computer, tablet, or smartphone. Telehealth services come in different forms, such as live video or audio appointments, secured text messaging with your healthcare provider, or remote monitoring devices that allow your ...
Oct 12, 2021 · Chiarelli says you should prepare for a virtual visit just like you would any health care appointment by taking a moment to jot down questions you have or symptoms you want to discuss. She also ...
Virtual care is a virtual meeting between a patient and their health-care provider. Virtual care can be done via a telephone call, or via a video conference if you have a smartphone, tablet or computer with internet access. Through virtual care, patients can get advice and support for their health care needs. You do not need to meet in person.
For example, clinics may offer virtual visits. These can allow you to see a health care provider, mental health counselor or a nurse via online video or phone chats. Virtual visits can offer care in many conditions such as migraines, skin conditions, diabetes, depression, anxiety, colds, coughs and COVID-19.
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Virtual care is an easy way for you to connect with your healthcare provider using telephone, video, email, or secure messaging. This is helpful when in-person appointments must be limited like: • Some services, like minor procedures, are not available by virtual care. Your healthcare provider will work with you to make sure you get these ...
