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  1. Apr 25, 2023 · A Virtual Care Manager (VCM) is a RN (Registered Nurse) who offers remote support to patients using telehealth or virtual care technology. VCMs can help patients manage their chronic conditions, and help them understand and comply with their care plan or treatment plan, provide medication reconciliation, and facilitate communication with their healthcare providers.

    • Overview
    • Virtual Care
    • Launch Requirements
    • Features

    This article is about Virtual Care Manager which integrates telehealth and digital health solutions into Veteran care by allowing VA healthcare providers to view all appointments in one place with unified schedule, create video visits, request photos and videos from patients etc. It also provides information on launch requirements and the help desk...

    Integrates telehealth and digital health solutions into Veteran care, allows providers to view all appointments in one place, create video visits, request photos/videos from patients and access emergency support information. Call the Help Desk at (866) 651-3180 for help.

    You must be on VA network; work with local Health Informatics Specialist or Information Resource Management staff if needed; contact Connected Care Help Desk at (866) 651-3180 if you need assistance.

    Create/manage video visits for Veterans, view unified schedule of appointments for both providers and patients, place photo/video requests for MVAI, draft notes to CPRS, view patient data including PGHD submitted by connected devices and apps etc.

    • Will you be providing virtual care on behalf of an organization or individual that normally provides health care services (hospital, clinic, other health care provider) or with a commercial entity or individual that is not otherwise a licensed or regulated health care provider?
    • What, if any, infrastructure and supports will the virtual care provider extend to you? If virtual care is intended to serve as a temporary measure to address patient needs during the pandemic, it may be appropriate to proceed on the basis of clinical tools that are less sophisticated, understanding that the determination of your ability to provide care in any given circumstances will be in part contingent on the adequacy of the tools made available to you.
    • Who will act as the custodian/trustee of personal health information? If the contracting party is not a regulated care provider or licensed health care organization, can it operate as a custodian of personal health information?
    • Will you be asked to provide professional nursing services to patients located in other jurisdictions? If so, have you fulfilled your licensing requirements?
  2. Oct 16, 2023 · Virtual care management is the use of technology to provide healthcare services remotely and manage patients' health conditions outside of an in-person visit. It involves a range of services, including telemedicine, remote monitoring of patient health data, and the use of digital tools and applications to give patients convenient access and help them manage their own health.

  3. The Working Group members recognize the challenges and opportunities that exist across all jurisdictions as a result of accelerated adoption and deployment of virtual care services due to COVID-19: Lack of common lexicon to describe virtual care services across Canada. Gaps in standardized approaches to deployment of virtual care and continued ...

  4. www.sharedfedtraining.org › LiveStreaming › Care_GiverVHA Caregiver Support Program

    • VA 4486527 – Virtual Care Manager Training Completion time- approximately 20 minutes This training explains how to use Virtual Care Manager. Virtual Care Manager allows VA clinicians to view, create and start individual and group video appointments with patients and caregivers. Additionally, Virtual Care Manager

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  6. Jan 7, 2022 · Virtual care management is a part of telehealth that encompasses remote, online, and real-time visits between medical service providers and patients. It is typically the same as real-time conversations between patients and doctors, except that it is conducted via various technological platforms such as live video conferencing, audio calling, and instant messaging.

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