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May 25, 2021 · Here are seven basic ideas, elaborated where possible, about how to keep your difficult conversations open, clear, directed, and productive. 1. Have a goal in mind. Try to identify what you’re ...
Jan 22, 2019 · Turn the other person from a villain to a human. Also, gather the facts about the situation and don’t by sharing your conclusion. Share the facts and premises that led you to your conclusion ...
- Check Your Purposes and Decide Whether to Raise The issue.
- Start from The “Third Story.”
- Explore Their Story and Yours.
- Problem-solve.
Make sure you really need to raise the issue at all. Will that help you achieve your purposes? To determine that, ask yourself: 1. What do I hope to accomplish by having this conversation? 2. Do I want to prove a point or change the other person? 3. How can I shift my stance to support learning, sharing, and problem-solving? 4. Can I affect the pro...
If you dodecide to raise a difficult issue, don’t lead in with your view or story. Approach it as if a third, neutral person is looking on and leading the conversation. Describe the problem as the difference between your stories. Include both viewpoints as a legitimate part of the discussion. Share your purposes and let the other person know you’re...
Actively listen to understandthe other person’s perspective on what happened. Ask questions. Acknowledge the feelings behind the arguments and accusations. Paraphrase to see if you’ve got it. Try to unravel how the 2 of you got to this place. Share your own viewpoint, your past experiences, intentions, and feelings. And constantly reframe assumptio...
Invent options that meet each side’s most important concerns and interests. Keep in mind that relationships that always go one way rarely last. Talk about how to keep communication open as you go forward.
Acknowledge emotional energy–yours and your partner’s–and direct it toward a useful purpose. Know and return to your purpose at difficult moments. Don’t take verbal attacks personally. Help your partner come back to center. Don’t assume your partner can see things from your point of view.
Take time before the conversation to prepare and center yourself. Try to schedule the conversation ahead of time. If possible, ask the person if they are available to speak at a certain time. This way, you can prepare what you are going to say ahead of time. If you need to, write out what you want to say!
- Licensed Clinical Psychologist
- The Psychology Group Fort Lauderdale
Tools for Effectively Engaging in a Difficult Conversation. #1 Tool: Make it Safe to Talk. A safe conversation is one in which both parties feel comfortable expressing their thoughts and feelings without negative ramifications and without feeling threatened. To make a conversation safe: Embrace a mutual purpose.
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Jun 7, 2023 · Here are ten tips for having a difficult conversation: 1. Start With a Goal in Mind. Going into a difficult conversation without a goal can make it even more challenging. A clear objective can help you stay focused, save time and effort, reduce stress and anxiety, improve communication, and promote mutual understanding. 2.
