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From time management to employee care and customer service, restaurant managers must have special skills to do their job well. In this article, we look at eight things highly effective restaurant managers do so you can make your restaurant as successful as possible.
- UNWAVERING COURAGE – Courage is based upon your knowledge of your abilities and your function within the restaurant. No staff member wants to be “bossed around” by a manager who lacks self-confidence and courage.
- SELF-CONTROL – The manager who cannot control himself/herself, particularly under pressure, cannot lead others effectively. Self-control sets a mighty example for your crew, who will emulate you, resulting in “grace under pressure“.
- CONSISTENT JUSTICE – Without a sense of fairness and justice, no manager can earn and retain the respect of his staff. Your restaurant’s policy handbook should be your first point of reference for maintaining a consistent consequence for specified infractions.
- DECISION MAKING – The manager who wavers in decision-making shows that he is not sure of himself and will face an uphill challenge trying to get buy-in from his staff.
May 17, 2024 · Essential Qualities of a Successful Restaurant Manager. While running a restaurant is a delicate balance, the best managers make it look effortless. Here are some of the crucial skills required to ensure success: Leadership and Interpersonal Skills. In addition to making schedules and counting inventory, restaurant managers are experienced ...
- Be consistent. No two days in a restaurant are the same. New crises pop up in a restaurant at the drop of a hat like no other business. Things move fast, and the worst thing a manager can do in that kind of situation is take an inconsistent approach to how he responds and resolves issues.
- Manage proactively. In the restaurant business, things come at you fast. You need to be proactive and stay ahead of the curve instead of being reactive.
- Learn the operation by doing the work yourself. As a manager, the more actual experience you have in working the business, the better you will be in problem-solving when something goes haywire.
- Prioritize staff retention. According to a recent survey, 78% of restaurant managers and owners said that they don’t have enough staff to support customer demand.
- Leadership and Communication Skills. Leadership mindset is among the most important traits of a good restaurant manager. This refers to the attitudes shaping how one leads, interacts, and influences others.
- Positive Attitude. The work environment in the food industry is fast-paced and stressful. Keeping a positive attitude can be difficult, but when things are at their most intense, workers will look to management to keep a cool head.
- Energetic Demeanor. From opening the restaurant to staying well past closing time, a manager’s job can be tiring and time-consuming. Many tasks fall onto a restaurant manager’s plate.
- Strategic Foresight. Want to keep things running smoothly? Pay close attention to detail, anticipate roadblocks, and take a proactive approach. While it’s not possible to see the future, savvy managers can recognize patterns and trends to be better prepared for what’s coming.
Aug 21, 2023 · Explore our complete guide to restaurant management, including key responsibilities, strategies for success, and advice on how to become a restaurant manager.
Feb 27, 2024 · A great restaurant manager possesses a blend of strong leadership skills, in-depth industry knowledge, and excellent interpersonal abilities. They efficiently juggle daily operations, ensure customer satisfaction, and manage restaurant staff with a balance of firmness and understanding.
