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  1. Visit the Amazon Customer Service website to find answers to common problems, use online chat, or call customer service for support. ... Scam call, SMS or Phishing ...

  2. 4. Or, you may see 'Customer Service > Select the item you need help with below or get help with something else' at the top and bottom of every amazon.ca page. 5. Or the 'Contact Us' button on many Amazon Help pages. 6. Or, enter 'Customer Service' in any Amazon website Search box. 7.

  3. You can still report suspicious communication to us at reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it. Note: Amazon can't respond to you personally when you write to stop-spoofing@amazon.com, but you may receive an automatic confirmation email. Reporting suspicious phone calls, text ...

  4. To have the best advice on what actions to take, select the most appropriate link: If you don't have an Amazon account. You can still report suspicious communication to us at reportascam@amazon.com. Sending the suspicious communication as an attachment is the best way for us to track it. Note: Amazon can't respond to you personally when you ...

  5. Here are some red flags indicating an impersonation scam: False urgency. Scammers often try to create a sense of urgency to persuade you to do what they're asking. Asking for personal information. Scammers may try to persuade you to provide personal information over the phone such as addresses, payment information, account login credentials, or ...

  6. May 11, 2024 · A Deep Dive into the Amazon Customer Service Scam. The Amazon customer service scam starts with an unsolicited call from spoofed numbers showing “Amazon” or their support lines. Scammers use robocalls to conduct mass outreach to numbers in the hopes of catching targets off guard. A pre-recorded or live agent posing as Amazon support claims ...

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  8. Jun 13, 2023 · 2. There was a “fraudulent purchase” on your Amazon account. Many robocalls warn victims of a “fraudulent purchase” on their Amazon account [*]. In this scam, victims are asked to press “1” or call a different number to talk to a customer support representative who can remove the phony charge.