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Visit the Amazon Customer Service website to find answers to common problems, use online chat, or call customer service for support. ... Scam call, SMS or Phishing ...
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To have the best advice on what actions to take, select the most appropriate link: If you don't have an Amazon account. You can still report suspicious communication to us at reportascam@amazon.com. Sending the suspicious communication as an attachment is the best way for us to track it. Note: Amazon can't respond to you personally when you ...
You can still report suspicious communication to us at reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it. Note: Amazon can't respond to you personally when you write to stop-spoofing@amazon.com, but you may receive an automatic confirmation email. Reporting suspicious phone calls, text ...
May 11, 2024 · A Deep Dive into the Amazon Customer Service Scam. The Amazon customer service scam starts with an unsolicited call from spoofed numbers showing “Amazon” or their support lines. Scammers use robocalls to conduct mass outreach to numbers in the hopes of catching targets off guard. A pre-recorded or live agent posing as Amazon support claims ...
- Someone ordered an iPhone on your Amazon account. In this scam, fraudsters scare you into believing your Amazon account was hacked and someone used it to purchase an iPhone or other expensive electronics.
- There was a “fraudulent purchase” on your Amazon account. Many robocalls warn victims of a “fraudulent purchase” on their Amazon account [*]. In this scam, victims are asked to press “1” or call a different number to talk to a customer support representative who can remove the phony charge.
- You’re asked for additional information regarding your delivery. Scammers know that most people are usually waiting for some kind of delivery and don’t want to miss it.
- You’re asked to verify an Amazon purchase. This type of scam is particularly ingenious because scammers know people are paranoid about fraud. If victims didn’t make a recent Amazon purchase, being asked to verify one puts them on high alert — and they are more willing to give out their information in order to stop the “fraud.”
Here are some red flags indicating an impersonation scam: False urgency. Scammers often try to create a sense of urgency to persuade you to do what they're asking. Asking for personal information. Scammers may try to persuade you to provide personal information over the phone such as addresses, payment information, account login credentials, or ...
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I wasn't able to view my order history on Amazon today. After multiple attempts, I finally googled to see if there was something wrong with the app. No "news". But a phone number for Customer Service - 415-907-5359. I called and explained my situation. The person on the phone asked me to hold while they checked my account.
