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Call Amazon customer service
- If you engaged with an Amazon scam call and provided any personal information or payments, take these steps: Call Amazon customer service to report unauthorized changes and freeze accounts. Contact your bank to halt payments and monitor for any suspicious transactions.
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Sep 28, 2023 · How do I report a scam Amazon email? Forward phishing emails to stop-spoofing@amazon.com if sent from a spoofed address. You can also report malicious emails, links, and suspicious content to Amazon customer service for investigation.
If you receive a suspicious phone call from a scammer claiming to be from Amazon, be alert if they: Ask you for payment over the phone or outside of the Amazon website. Examples can be performing bank transfers, e-mailing credit card details, or sharing gift card details.
Oct 20, 2021 · Use the information on Amazon’s website and not a number listed in an unexpected email or text. Don’t pay for anything with a gift card. Gift cards are for gifts. If anyone asks you to pay with a gift card – or buy gift cards for anything other than a gift, it’s a scam.
A new and complicated scam starts with a call or text message about a suspicious charge on your Amazon account. But it’s not really Amazon. It’s a scammer with an elaborate story about fraud using your identity that ends with you draining your bank or retirement accounts.
To report a phishing or unsolicited email to Amazon, open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.
Nov 16, 2022 · Contact us. If you’re ever unsure, it’s safest to stop engaging with the potential scammer and contact us directly through the Amazon app or website. Do not call numbers sent over text or email, or found in online search results.
Dec 27, 2023 · 1. Claiming an Amazon Delivery Got Lost. The scammer might claim that a package you ordered from Amazon got lost in the mail. There is already a system in place to handle if your Amazon order never arrives, but the scammer will propose their own solution.
