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1. www.cio.com › article › 656205Allstate’s cloud-first approach to digital transformation ...

   www.cio.com › article › 656205

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   The methodical approach does not mean Allstate is a technology novice. The company deployed automation in business processes long ago to remove manual steps and speed up the transactions.

   • Author: Paula Rooney

2. emerj.com › ai-sector-overviews › ai-at-allstateArtificial Intelligence at AllState – Current Applications at ...

   emerj.com › ai-sector-overviews › ai-at-allstate

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   May 22, 2022 · Automated Transcription – Allstate claims that it is able to derive meaning and context from customer calls to enhance customer experience and facilitate problem resolution. We’ll begin by examining how Allstate has focused on the use of AI to help its agents acquire product knowledge faster. Faster Knowledge Acquisition for Agents

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     Going beyond insurance to ‘protect and connect’ | Allstate Insurance

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4. www.allstatenewsroom.com › news › digitalAllstate Accelerates Digital Transformation with Key ...

   www.allstatenewsroom.com › news › digital

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   Nov 2, 2022 · NORTHBROOK, IL – (November 2, 2022) Suren Gupta has assumed the role of President of Enterprise Solutions at Allstate. In his new role, Suren will lead and oversee Allstate’s technology, international operations, real estate, corporate venture capital and sourcing and procurement solutions. Previously, Suren served as Executive Vice ...

5. finance.yahoo.com › news › insurance-giant-allstateHow Insurance Giant Allstate Is Using Cloud Tech to Build New ...

   finance.yahoo.com › news › insurance-giant-allstate

   Launched in 2014, CompoZed Labs now handles 40% of Allstate’s software development, according to Doug Safford, Allstate’s vice president of technology innovation. The unit uses Pivotal Cloud ...

6. www.forbes.com › sites › ciocentralAllstate's Data-Driven Business Transformation Initiative

   www.forbes.com › sites › ciocentral

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   In stark contrast to Sears, Allstate has demonstrated a commitment to leveraging data as an enterprise asset that can be used to transform business processes and services. Under the leadership of ...

7. www.allstatecorporation.com › stories › flexibleAllstate embraces flexible work, new technology | Allstate ...

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   Apr 19, 2024 · In the summer of 2020, Allstate asked employees to think about the day when they could potentially return to an office. The survey results surprised company leaders. Many employees – 95% – wanted to keep the flexibility of more virtual work. The mission was clear: Build a workplace where employees can design the system that best fits their ...

8. People also ask

   What is Allstate's role in digital transformation?

   • He played an integral role in helping to introduce digital transformation to Allstate's businesses. Allstate's corporate venture capital group was established, and the way Allstate builds and delivers technology was changed to be more agile.

   Allstate Accelerates Digital Transformation with Key Executive

   www.allstatenewsroom.com/news/digital-transformation-acceleration/

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   What tools do Allstate developers use?

   • Allstate developers also use Jenkins, a tool for incorporating software changes continuously; Git to track those changes; and Atlassian Jira to manage projects. That toolset, Safford says, gives development teams what they need to test new ideas quickly, and if they work, get the software out to users.

   How Insurance Giant Allstate Is Using Cloud Tech to Build New Business…

   finance.yahoo.com/news/insurance-giant-allstate-using-cloud-131030038.html

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   Does Allstate use AI to improve customer experience?

   • Automated Transcription – Allstate claims that it is able to derive meaning and context from customer calls to enhance customer experience and facilitate problem resolution. We’ll begin by examining how Allstate has focused on the use of AI to help its agents acquire product knowledge faster.

   Artificial Intelligence at AllState - Current Applications at One of Americ…

   emerj.com/ai-sector-overviews/ai-at-allstate/

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   How does Allstate use data & analytics?

   • Data and analytics are integrated into almost every operation within Allstate. From claims handling, to billing inquiries, agent interactions, and the technical help-desk that Allstate employees call when their desktop computer doesn’t work, Allstate analyzes mounds of free-form text and voice data to derive insights that inform business decisions.

   Allstate's Data-Driven Business Transformation Initiative - Forbes

   www.forbes.com/sites/ciocentral/2018/11/11/allstates-data-driven-business-transformation-initiative/

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   Is Allstate still a digital company?

   • In many ways, Allstate is still at the beginning of its digital journey — only 3% to 4% of claims “on the book” are currently processed on the cloud and much data remains in on-prem XML databases common to the insurance industry — though the advanced technology and business modernization blueprint is rock-solid, the CIO says.

   Allstate’s cloud-first approach to digital transformation pays off

   www.cio.com/article/656205/allstates-cloud-first-approach-to-digital-transformation-pays-off.html

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   How does Allstate protect its customers?

   • Allstate aims to extend the customer relationship beyond one where customers only call when they’ve had an accident, protecting them not only from damage to their cars and houses but also with offerings like cell phone insurance and retirement planning. Today, protecting customers is about more than just keeping their cars and houses safe.

   Allstate Is Now A Data And Technology Company - My CES

   www.forbes.com/sites/blakemorgan/2019/01/10/allstate-is-now-a-data-and-technology-company-my-ces-interview-with-ceo-tom-wilson/

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9. www.forbes.com › sites › blakemorganAllstate Is Now A Data And Technology Company - My CES ...

   www.forbes.com › sites › blakemorgan

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   Jan 10, 2019 · According to Allstate CEO Tom Wilson, customer data is the new currency. People care about the safety of their identity as much as they care about their cars and homes. But they often feel like ...