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  1. Phase 4: Elevate. This phase involves exploring how the problem connects to broader organizational issues. It’s like zooming out on a map to understand where a city lies in relation to the whole ...

    • Problem Solving Strategies
    • What Skills Do I Need to Be An Effective Problem Solver?
    • How Can I Improve My Problem Solving Skills?
    • Over to You

    Problem solving strategies are methods of approaching and facilitating the process of problem-solving with a set of techniques, actions, and processes. Different strategies are more effective if you are trying to solve broad problems such as achieving higher growth versus more focused problems like, how do we improve our customer onboarding process...

    Problem solving skills are highly sought after, whatever industry or team you work in. Organizations are keen to employ people who are able to approach problems thoughtfully and find strong, realistic solutions. Whether you are a facilitator, a team leader or a developer, being an effective problem solver is a skill you’ll want to develop. Problem ...

    Improving your skills at problem solving is often a career-long pursuit though there are methods you can use to make the learning process more efficient and to supercharge your problem solving skillset. Remember that the skills you need to be a great problem solver have a large overlap with those skills you need to be effective in any role. Investi...

    Now we’ve explored some of the key problem solving skills and the problem solving steps necessary for an effective process, you’re ready to begin developing more effective solutions and leading problem solving workshops. Need more inspiration? Check out our post on problem solving activities you can use when guiding a group towards a great solution...

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    • Six Thinking Hats. Individual approaches to solving a problem can be very different based on what team or role an individual holds. It can be easy for existing biases or perspectives to find their way into the mix, or for internal politics to direct a conversation.
    • Lightning Decision Jam. Featured courtesy of Jonathan Courtney of AJ&Smart Berlin, Lightning Decision Jam is one of those strategies that should be in every facilitation toolbox.
    • Problem Definition Process. While problems can be complex, the problem-solving methods you use to identify and solve those problems can often be simple in design.
    • The 5 Whys. Sometimes, a group needs to go further with their strategies and analyze the root cause at the heart of organizational issues. An RCA or root cause analysis is the process of identifying what is at the heart of business problems or recurring challenges.
  2. Nov 23, 2020 · Try Reframing It. Summary. How you frame your problem will influence how you solve it. Therefore, the words you choose to describe the issue are critically important. In fact, if you’re ...

  3. May 4, 2023 · In our 2013 classic from the Quarterly, senior partner Olivier Leclerc highlights the value of taking a number of different approaches simultaneously to solve difficult problems. Read on to discover the five flexons, or problem-solving languages, that can be applied to the same problem to generate richer insights and more innovative solutions.

  4. May 15, 2024 · Consider opening up this list whenever you’re stuck solving a challenging problem. It’s likely that one or more of these techniques can help! 1. Clarifying. Try to define the problem you are facing as precisely as you can, maybe by writing down a detailed description of exactly what the problem is and what constraints exist for a solution ...

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  6. Step 1 – Define the Problem. The definition of the problem is the first step in effective problem solving. This may appear to be a simple task, but it is actually quite difficult. This is because problems are frequently complex and multi-layered, making it easy to confuse symptoms with the underlying cause.

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