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  1. Nov 6, 2023 · Are you calling this number from your landline service or via your mobile account? If you previously had a Virgin Mobile account that has migrated over to O2, the 150 will no longer work and you would need to utilise our 0345 454 1111 option to speak to our Virgin Media team.

  2. Once you have moved over to O2, you can contact customer services for both O2 and Virgin Mobile by dialling 202 from your Mobile and selecting the appropriate options. If you need to speak to Virgin Media customer services in relation to TV, Broadband or Home Phone, you can dial 150 from your Virgin Landline or call 0345 454 1111 from your ...

  3. Nov 20, 2023 · O2 customers can call 202 from their O2 phone or 0344 809 0202 from any other phone. You can also reach O2 via social media: Facebook ( https://o2uk.co/O2CFB ), Twitter (Now X) ( https://o2uk.co/O2CTW ), or Instagram ( https://o2uk.co/O2CIG )

  4. www.virginmedia.com › support › helpContacting Virgin Media

    It's easy to find the help you need for your broadband and home phone account on the go. Find out more.

  5. Still need help? Find the best way to get in touch. Contact us. O2 and Virgin Media have come together to bring you better value – find out what that means for your services and who to talk to if you need customer support.

  6. Tell us what's gone wrong and we'll try to make things better. See how to make a complaint, or take a look at our Customer Complaints Code. Find answers to any question about an order, our products or anything else O2 on our website – or contact our helpful customer support by phone or online chat.

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  8. Jan 17, 2023 · Virgin Mobile and O2 have committed to setting out exact details and the process to customers at least 30 days ahead of their migration. The vast majority of customers will not need to replace Sims, port phone numbers or change billing dates or information.

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