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For now, both Virgin Media and O2 will continue to exist separately and together. Will the partnership with Virgin Media impact the customer service I get from O2? No, we’ll still bring you the same level of customer service you expect from O2.
Once you have moved over to O2, you can contact customer services for both O2 and Virgin Mobile by dialling 202 from your Mobile and selecting the appropriate options. If you need to speak to Virgin Media customer services in relation to TV, Broadband or Home Phone, you can dial 150 from your Virgin Landline or call 0345 454 1111 from your ...
Tell us what's gone wrong and we'll try to make things better. See how to make a complaint, or take a look at our Customer Complaints Code. Find answers to any question about an order, our products or anything else O2 on our website – or contact our helpful customer support by phone or online chat.
Oct 27, 2024 · I have emails going back over 15 years, and everyone knows my virgin.net email. I am obviously very concerned about this, and want to keep this email address going, if possible. I note that Virgin Media have merged with O2, and some services are being moved over.
O2 CEO Email Address. O2 and Virgin Media merged in 2021 and Lutz has been appointed as the director of the O2 subsidiary. O2s’ head office in the UK is located in Berkshire, SL1 4DX, their current CEO is Lutz Schüler, you can contact him by sending an email to lutz.schueler@virginmedia.co.uk.
If you want to discuss your discuss Virgin Media products like TV or broadband, you can contact your Virgin Media customer service team. If you want to discuss your O2 mobile products, you can contact your O2 customer service team. You can also visit an O2 store. Find an O2 store
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This includes: • Contact information, like your name, address, phone number and email • Personal information, like your preferred title, your date of birth and any accessibility preferences • Service information, like the date your mobile service started and when it ends, and the airtime plan you're on including any spending caps you've ...
